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Birch Communications

Acquired by Fusion Connect

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Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews
4.0
Jan 19, 2015

Review of Birch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an excellent work/life balance with more PTO/paid holidays than I have had at previous companies. My supervisor and team are very easy to work with, are understanding, and are great to bounce ideas off each other. Very positive work environment, where everyone pulls their weight. The executives are real people who can be emailed with questions, concerns and who are just generally “present” and not people the employees never see or don’t have access to reach. Goals for the company are made transparent. We have a quarterly town hall meeting where the CEO summarizes the ups and downs of the last quarter and keeps us up to date on where we are as far as reaching our goals. Birch promotes from within, as I have seen numerous employees get promoted. It seems like there have been monthly team building exercises/fun events such as a carnival in the fall, customer service week with lunch for the entire company provided, a buffet of desserts before the Christmas holidays, potlucks for any/every holiday, and various breakfasts and lunches provided. Love that Birch has recycling containers throughout the building!

Cons

There is a small cafe that serves breakfast and lunch, but the food is not the best and the selection is limited. I would recommend bringing your own breakfast/lunch/snacks! Office supplies are limited and I have brought several things from home.

2.0
Jan 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Good benefits. Good people in support and training.

Cons

Poor service installations. Little concern for customer outages. Some of top management people do not care or communicate well.

3.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Direct manager helped me get my foot in the door and learn coding. Great work environment and co-workers. I compare all jobs to this one as it had a good relaxed yet professional environment.

Cons

Higher up managers not involved with employees and make uninformed decisions.

Viewing 169 - 171 of 177 Reviews

Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.