Does Birch Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Birch Communications employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Birch Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Birch Communications?

22% of Birch Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birch Communications 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Birch Communications?

Manager (7) , Account Executive (4) , Account Manager (3) , Sales (3) , Sales Representative (3) , Customer Service (2) , Customer Service Representative (2) , Inside Sales Representative (2) , Sales Engineer (2) , Sales Manager (2) , Senior Manager (2) , Solutions Advisor (2) , Tier I Tech Support (2)

What are the pros of working at Birch Communications according to real employee reviews?

"That they are still Cbeyond employee's working there that have years and years of good service for the company and are great people." ((in 20 reviews)); "Benefits are great here as well." ((in 9 reviews)); "You can always count on your manager to help you out when you in need." ((in 7 reviews)); "There is an excellent work/life balance with more PTO/paid holidays than I have had at previous companies." ((in 5 reviews)); "Good Pay." ((in 4 reviews))

What are the cons of working at Birch Communications according to real employee reviews?

"They have done so many layoffs in the past 3 months there is virtually nothing left." ((in 10 reviews)); "Upper management was disconnected from employees" ((in 7 reviews)); "More Training in some areas is definitely needed." ((in 5 reviews)); "The company is unsuccessful because there is no consistent or intelligent plans from senior leadership." ((in 5 reviews)); "To many to name but company has no idea what direction is going in which creates atmosphere of constant pressure and stress." ((in 4 reviews))

What are employees saying about Birch Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birch Communications layoffs and their outlook for job security at Birch Communications in 2026.

What are the top reviewed Birch Communications locations?

Atlanta , Macon , Emporia , Dallas , Denver , Las Vegas , Miami , Marietta , Reston , Kansas City , Louisville , Albuquerque , Austin , Los Angeles , Englewood , Seattle , Topeka , Locust Grove , Smyrna , Rockmart , Oakbrook Terrace , Miramar , Lexington-Fayette , Maco , Taft Southwest , North Atlanta

Birch Communications reviews

2.3

22% would recommend to a friend

(177 total reviews)

Tony Tomae

10% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Disability

Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

177 reviews

3.0

Apr 4, 2013

Okay company for go-getters

Account executive

Recommend

CEO approval

Business Outlook

Pros

You had to be tenacious and resilient to excel at this company, which are good traits to develop in a sales role. Enjoyable people for the most part. Freedom to run your own business.

Cons

They hid our commission reports from us for over a year in the hopes that we wouldn't dispute incorrect payments. At one point they overpaid commission to some of us and waited until an out of state awards dinner to use it as blackmail against us. Poorly handled overall and very sneaky on their part. Our VP came to the office to eliminate our district mgr position, but caught wind of it and pushed out our sales mgr and took his job. Let's just say, the sales staff all quit within 2 months due to her very poor management style.

5.0

Dec 19, 2014

One of the Best Companies of my Career!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Excellent work/life Balance!! - Great opportunity for growth/career advancement - Forward thinking mentality with cutting edge technology - Lots of corporate events- Toys for tots, holiday catered lunches, etc. - Business casual environment- Jeans Day Fridays - Organization cares about employees' health/well-being with great benefits, including nice onsite gym with free classes & personal trainers - Transparent organization with opportunity for interfacing with hands on C-Level Execs who have a true vision for continuous growth and take true pride in the company to be the best! - Hire top talent with the opportunity to work with some of the best in the industry!

Cons

- Improve office supplies - Location: Atlanta/Vinings versus Atlanta/Buckhead/Midtown, but still a good commute!

5.0

Dec 17, 2014

I've been here a long time and I will be staying a lot longer.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to move up, great co-workers, recognition for effort.

Cons

There is instability due to acquisitions.

Viewing 172 - 174 of 177 Reviews

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Jobs at Birch Communications

Direct Support Professional