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      Birch Communications

      Acquired by Fusion Connect

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      Birch Communications reviews

      2.3

      22% would recommend to a friend

      (177 total reviews)

      Tony Tomae

      10% approve of CEO

      19% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      2.8

      Work/Life balance

      2.5

      Compensation and benefits

      2.3

      Culture & values

      2.2

      Career opportunities

      2.1

      Senior management

      Birch Communications has an employee rating of 2.3 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Birch Communications employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      177 reviews
      1.0
      Nov 13, 2013

      Sr. Central office tech

      Senior central office
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for startup company to learn

      Cons

      Everything else. Management sucks. I left in 2007. Massive turnover. When I first started, the company had no redundancy. I told them as a Senior Central office technician to put modems at each site to dial into the router if the WAN link goes down. Well it happened in 2007 and as. 5 minute outage turned into a 9 hour outage. The Director (Tom) and VP (Chris) blamed me. Pretty pathetic. Same thing happened with their core router in Macon when it went down and no redundancy. I soon left afterwards.

      3.0
      Oct 30, 2013

      Good Entry Level Job

      Entry level programmer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Direct manager helped me get my foot in the door and learn coding. Great work environment and co-workers. I compare all jobs to this one as it had a good relaxed yet professional environment.

      Cons

      Higher up managers not involved with employees and make uninformed decisions.

      3.0
      Apr 4, 2013

      Okay company for go-getters

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      You had to be tenacious and resilient to excel at this company, which are good traits to develop in a sales role. Enjoyable people for the most part. Freedom to run your own business.

      Cons

      They hid our commission reports from us for over a year in the hopes that we wouldn't dispute incorrect payments. At one point they overpaid commission to some of us and waited until an out of state awards dinner to use it as blackmail against us. Poorly handled overall and very sneaky on their part. Our VP came to the office to eliminate our district mgr position, but caught wind of it and pushed out our sales mgr and took his job. Let's just say, the sales staff all quit within 2 months due to her very poor management style.

      Viewing 172 - 174 of 177 Reviews
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      ReviewsBirch Communications reviews

      Glassdoor has 181 Birch Communications reviews submitted anonymously by Birch Communications employees. Read employee reviews and ratings on Glassdoor to decide if Birch Communications is right for you.