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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,225 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      May 25, 2021

      Great Product, Poor Culture

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The product really is the best in the ORM space -Senior leadership willing to help for bigger deals

      Cons

      -Big reason why I joined Birdeye was one of their values -- "Family Spirit." Unfortunately, I found the culture here to be nearly the complete opposite. I felt like more of an army grunt reporting to a lieutenant than I did as a part of a family -In all of my years as an Account Executive, I've never been more micro-managed than I was here. Deals were taken over by leadership and every email sent to prospects needed to be checked by management -When minor mistakes were made, the response from management was typically belittling you as an AE rather than coaching

      1.0
      Apr 12, 2021

      Luck of the draw

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      20% chance you'll get lucky and get handed inbound leads ready to buy. The 20% is the lucky side of things. 80% of the company's salespeople are just starving for leads.

      Cons

      They don't look at data nor try to lift up their hardest working employees. In order to have a CHANCE of closing an outbound deal in a quarter, expect to work 10-12 hour week days and a few hours on the weekend. This place is a joke. Oh and when you get a better offer they'll counter offer you with $2k extra salary lol

      3.0
      Jul 15, 2019

      Happy to be out

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the teams have a few of the best and hardest working people I've ever partnered with. Has potential to be something really great with the right leadership and strategy

      Cons

      Poor management - little ownership of actions and decisions starts at the very top Zero work life balance - you're expected to work like a sweatshop employee Very few perks in the office - Think of all the things a standard company/start up would have and kiss them goodbye. No corporate direction - there is a hyper focus to just generate more income without any thought to the long term stability of the accounts, company and product. No personal career path growth

      Viewing 40 - 42 of 1,225 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.