Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,223 total reviews)
      avatar

      Naveen Gupta

      80% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Senior management

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Feb 15, 2017

      Kool-Aid Tastes Great!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced, dynamic, high energy and fun environment. Quick decision making, calculated risk taking. Leadership is authentic, transparent, and focused on the customer and employee happiness. Lots of pride in product innovation and speed of innovation. Employees have a voice and empowered to create a culture of winning.

      Cons

      Normal growing pains of a start-up: some process inefficiencies that continue to get prioritized and optimized.

      3.0
      Jan 8, 2017

      Customer Support

      Customer care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast growing, dynamic environment. New challenges on almost a daily basis. Flexible hours. Great benefits plan.

      Cons

      Worked there 18 months. Was promised a raise twice and never saw one. Sales will always get more recognition, but support is responsible for retention and customer satisfaction and there is never any financial reward for going the extra mile at this company. That needs to change. Too little PTO for a professional organization. Absolutely no career path for customer care.

      5.0
      Nov 19, 2016

      Love It Here!

      Motion graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very inviting and helpful. It's a very comfortable environment, and they have snacks!

      Cons

      I love it here. I have no con at the moment.. Ive learned a lot and continue to expand my ideas. Its great!

      Viewing 1201 - 1203 of 1,223 Reviews
      Related searches: Birdeye jobs | Birdeye salaries | Birdeye benefits | Birdeye interviews
      ReviewsBirdeye reviews

      Glassdoor has 1,242 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.