Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,242 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 74% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 125 reviews)); "Great people to work with" ((in 63 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 44 reviews)); "Great benefits and 401K" ((in 43 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What Birdeye locations have received the highest employee ratings?

Sunnyvale , Irving , Dallas , Palo Alto , Coppell , Denver

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Birdeye

Birdeye reviews

Item: Birdeye
Rating: 2
Author: Anonymous employee

3.9

72% would recommend to a friend

(1,223 total reviews)

Naveen Gupta

80% approve of CEO

74% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 7, 2016

Great company, amazing people

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

- very smart team - lots of opportunity for growth for sales - leadership has experience in building successful companies - no politics

Cons

- fast paced enviornment - sales processes are still evolving

2.0

Sep 20, 2015

Client contact

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative product makes opportunity interesting. This could be an amazing company, but there are severe limitations when it comes to ethical behavior. It overshadows the pros, unfortunately.

Cons

Dramatic lack of truthfulness by ownership. Promises not kept. Everyone is treated as contract worker when clearly not legally of that status. No idea how the State of California allows this categorization. It may only be a matter of time before company gets caught..

Viewing 1222 - 1223 of 1,223 Reviews

Jobs at Birdeye

Customer Success Manager, Enterprise

Channel Partner Success Manager

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