Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,242 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 74% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 125 reviews)); "Great people to work with" ((in 63 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 44 reviews)); "Great benefits and 401K" ((in 43 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,223 total reviews)

Naveen Gupta

80% approve of CEO

74% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 16, 2016

Great Momentum - Challenging, But Rewarding....

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Terrific Team - individuals enjoy what they do and understand how their work fits into the big picture. Unique Product - that truly offers value to our customers. Ability to Learn - Opportunity to own your role and develop it in the direction you'd like - you and the company can both grow together. Great Leadership Team - they provide excellent strategic direction and visibility into the larger picture. Be Heard - Everyone has a voice in this company, what you say matters! Great Location!

Cons

Expanding Quickly - hard to balance the staffing needs with the growth of the company. Time Demanding - everyone has a lot on their plate, but flexible in terms of hours and location. Growing Fast - moving fast and breaking things is awesome, but we have to correct mistakes quickly when we make them - but at least we're allowed to break things!

5.0

Jun 8, 2016

Moving fast and breaking things...

Account executive smb

Recommend

CEO approval

Business Outlook

Pros

Selling an innovative product that solves a huge pain point for companies in our connected, data driven world. Strong, tight knit team with distinguished leadership. They provide a clear company vision, and commitment to grow with the company and add products to set themselves apart from the competition. Opportunity to learn, earn, and grow together. Permission to move fast and break things! As a startup the leadership has made it clear that they will find ways to make things work, and collaborate to make the product more dynamic. There are no dumb questions! Everyone has a unique view and a voice in the company.

Cons

Challenges that you would expect running into with a startup. With that said, they are adding resources and facing challenges as the opportunity arises.

5.0

Jun 7, 2016

Startup Heaven

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great startup office atmosphere, incredible leadership team, tons of energy flowing through the walls as we see month after month of success and growth in the company. Casual dress, opportunity to be the DJ for the office, Friday happy hours and snacks on snacks. Couldn't be happier with my time with BirdEye thus far, and looking forward to the months and years ahead!

Cons

Can be some long hours, but the time and effort pays off.. literally. Must be prepared to adapt as the company grows.

Viewing 1210 - 1212 of 1,223 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Channel Partner Success Manager

Birdeye

Birdeye reviews

Ratings by category

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Reviews by job title

Great Momentum - Challenging, But Rewarding....

Moving fast and breaking things...

Startup Heaven

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