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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,223 total reviews)
      avatar

      Naveen Gupta

      80% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Senior management

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 29, 2016

      Customer Success Manager

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work remotely is the only pro that I can offer about the company. The accounts I serviced from the beginning quickly showed improvement.

      Cons

      The whole company. They are not honest and deceive you. You are treated as an employee with no benefits. They hire you as a contract position but dictate the hours you work and how the work is performed. The lack of communication causes great distress in which you have no control of. Other managers lack in care and dedication areas passed from person to person when accounts are not handled as expected.

      5.0
      Oct 25, 2016

      Account Executive

      Account executive smb
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great team to work with, everyone is happy to help. -Great product -Leadership is knowledgeable and wonderful to learn from.

      Cons

      A couple of growing pains, but nothing that the leadership team isn't aware of and actively pursuing a solution for. The pros sufficiently outweigh any cons.

      5.0
      Sep 13, 2016

      Great product - great company

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has an exciting product that benefits small business to large enterprises. Birdeye's engineering team has put together an incredible product, and its fun to show our clients everything Birdeye is capable of doing for them. The company is growing at an incredibly fast pace and no two days are alike. The pace is a challenge - but a good one. One person can have a huge impact on Birdeye's performance and culture.

      Cons

      The company is still young, so some of the creature comforts of larger organizations do not exist yet.

      Viewing 1207 - 1209 of 1,223 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,242 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.