Black Box reviews

3.0

40% would recommend to a friend

(675 total reviews)
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Sanjeev Verma

42% approve of CEO

40% positive business outlook

Black Box has an employee rating of 3.0 out of 5 stars, based on 675 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

675 reviews
1.0
Dec 24, 2019
Recommend
CEO approval
Business Outlook

Pros

There is not one pro I can think of. I’m just glad I resigned. The less hard you work, the more one gets paid.

Cons

Company was bought out. Leadership/ management was a terrible experience. Management has the attitude of do as I say not as I do. Communication was at all-time low with management. The culture will never change. 4 CEO’s 8-12 vp’s, and countless managers who have no leadership skills. It was an embarrassment to work at Black box. The new Vice President, who was there maybe 3-5 times a year, did not even know there is a difference between standard cat5 cable and cat5e cable. Basic leadership skills I learned throughout my life Loyalty - no loyalty to the employees. They will throw you under the bus to make themselves look good. Duty- no one on the sales team knew their duties, because of awful communication. Integrity- no integrity with management. Quick to blame anyone., and never took accountability Selfless service- ha, no one in the company even knows what it actually means Honor- nothing honorable about giving promotions to people that do not work hard These are basic leadership skills that one must acquire to lead a company. Culture was all Black Box talked about, but the culture is for upper management to make ridiculous amounts of money that they truly did not deserve. I don’t have enough words to describe the cons. Just a total cluster of a company . I feel bad for the hard working employees in sales and customer service that do not benefit of the non-Hard working individuals at the top.

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Black Box Response
6y
Thank you for taking the time to share your feedback and I’m sorry to hear about your experience at Black Box. That is certainly not the culture we are working hard to create. It’s publicly known that Black Box did experience some tumultuous times before our acquisition in 2019, however over the past year we have continued to receive very positive feedback from our team members that things are much improved and people are feeling excited about the direction and future of our company. Both our CEO and our leadership are committed to open and transparent communication. As you referenced, we rolled out our mission, vision and corporate values last fall, which will drive the collaborative and forward thinking culture we are creating. I would welcome the opportunity to talk with you directly about your experience with Black Box if you would be open to that.
3.0
Jul 24, 2019

Good Communication Goes Far

Recommend
CEO approval
Business Outlook

Pros

Casual work environment, good location

Cons

Even with the documentation they requested from my PCP that they acknowledged shows a legitimate medical issue HR flat stated that there would be no accommodations made to allow me to be more effective at my job. The leadership of my team time and again withheld information from the team until after the fact, or would chide team members for not following team policy despite there being no documentation showing the team was informed of the changes.

5.0
Mar 11, 2019

Turning itself around

Recommend
CEO approval
Business Outlook

Pros

New owners are putting operational rigor into the company

Cons

People are afraid to make decisions for fear of losing their jobs

Viewing 103 - 105 of 675 Reviews

Glassdoor has 798 Black Box reviews submitted anonymously by Black Box employees. Read employee reviews and ratings on Glassdoor to decide if Black Box is right for you.