Black Box reviews

3.0

39% would recommend to a friend

(671 total reviews)
avatar

Sanjeev Verma

41% approve of CEO

39% positive business outlook

Black Box has an employee rating of 3.0 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

671 reviews
2.0
Apr 6, 2017

Spiral downward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the beginning this was the place to be. You were compensated and recognized for a job well done. This disappeared and never returned.

Cons

Pay raises disappeared for at least 15 years. When you were provided a raise, a .25 cent raise was the most received. On average it was a .15 cent raise and you were advised that you were already at the cap of your salary. There was no where to move within the company. Poor communication with HR. If they say it was confidential it wasn't. Then they wonder why you didn't come to them in the first place. When yearly goals were missed, upper management and executives received their bonuses by keeping operating costs low (no raises, etc.). Being a public held company, you can see when executives were paid their bonuses, the rest of the team did not. More managers than necessary and no one communicates.

1.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Slightly better than unemployment - in all seriousness. Unfortunately the board of directors lets senior management do what ever they want and continues to ignore poor performance at the executive level.

Cons

I worked for "the Box" for over 10 years. I drank the cool-aid and received some moderate promotions and salary increases because of that. When the CEO, Mr. Young "retired" due to an FTC investigation a few years back those below him all moved up into more senior positions and had (and continue to have) free reign with no oversight. This has produced an atmosphere of fear of being fired or laid off from all staff who are not in the "buddy" club of senior management. If you are a friend or relative of management you can expect to love your job there including bonuses and raises. If you are not then you will understand why my "pros" statement is what it is. Salary increases and bonuses are non existent, I had seen neither in 5+ years before I left. If you are an officer of the company you will be paid handsomely, check out the required corporate releases to Wall Street (ticker symbol BBOX) for bonus and salary information at the exec level and you will understand what I mean. There is no expenditure on capital improvement unless it is to buy revenue for the next earnings release or to build another lavish office for those on top. I have no problem with a successful management team doing well but not when revenues are down year after year after year and the regular work force is treated the way they are. I know this reads like a ran,t however, everything I have said is true (again - check the NASDAQ filings). Just as an illustration of their ineptitude, until recently, the sales group would receive a sticker (captain America, my little pony, teamwork) etc. if they closed a deal or got a new customer as their recognition for doing well because they was no real incentives that mid management could offer. I still know people within the company and know that people are told on a daily basis that they will be fired or to "start looking" it they do not perform to whatever ludicrous revenue or gross profit goals management has set.

2.0
Nov 27, 2014

Working for Black Box

Recommend
CEO approval
Business Outlook

Pros

Good health insurance paid you on time

Cons

They could care less about any of their employees. Senior managers only concern was about their year end bonus. The companies customer service sucks. They micro manage every aspect and show their employees no respect

Viewing 25 - 27 of 671 Reviews

Glassdoor has 794 Black Box reviews submitted anonymously by Black Box employees. Read employee reviews and ratings on Glassdoor to decide if Black Box is right for you.