Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work life balance

Cons

Feels like there are constant layoffs and not much stability

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Blackbaud Response
5mo
Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.
1.0
Jan 15, 2026

So many problems

Recommend
CEO approval
Business Outlook

Pros

You get to make some good friends on the way

Cons

The pay is atrocious and the expectations are ridiculous because of the staff levels and the controversies over the years. This job will take it's toll on you.

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Blackbaud Response
5mo
Thank you for taking the time to share your perspective. We’re glad to hear that you built meaningful relationships during your time here. We’re sorry to learn that other aspects of your experience didn’t meet your expectations. At Blackbaud, we recognize that workload, staffing levels, and the pace of change can impact the employee experience. We remain committed to fostering a supportive, respectful, and performance‑driven environment where employees feel valued and empowered. Feedback like yours helps us continue to evaluate opportunities to improve.
3.0
Jan 10, 2026

Had fun

Recommend
CEO approval
Business Outlook

Pros

Had fun working there ok 5 words

Cons

Management needs to have a complete overhaul.

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Blackbaud Response
5mo
Thank you for taking the time to share your experience. We appreciate your candid feedback. At Blackbaud, we are committed to fostering an environment where employees feel supported, engaged, and set up for success. We’re sorry to hear that your impression did not reflect that commitment. We take feedback about leadership seriously, as it helps guide our ongoing efforts to strengthen development, communication, and support across all levels of the organization.
Viewing 37 - 39 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.