Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 9, 2026

Enjoyed my time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
3.0
Jan 5, 2026

Corporate Greed

Recommend
CEO approval
Business Outlook

Pros

Corporate greed. little no work life balance.

Cons

fair pay and growth with a lot of rules to check off.

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Blackbaud Response
5mo
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that aspects of your experience didn’t meet your expectations. At Blackbaud, we are committed to fostering an environment where employees feel supported, have opportunities for growth, and can maintain a healthy balance between their professional and personal lives. Your comments about work‑life balance and navigating processes for growth are important to us. We continually evaluate our systems, expectations, and employee support structures to ensure they serve our teams well. Insights like yours help guide ongoing improvements.
4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and great leadership Clear goals and KPIs Good support from leadership Great resources for training Amazing PTO incentives when quota is met

Cons

Low base pay with commission cap Must be online from the hours 8:30-5 despite being remote even if daily KPIs are hit Only path is AE or MDR

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you’ve had such a strong experience with your team and leadership. Clear goals, consistent support, and meaningful training resources are core to how we aim to empower our employees, and it’s great to know these elements have made a difference for you. We’re especially glad the PTO incentives tied to performance have been a motivating and rewarding part of your experience. We appreciate you also sharing areas where we can improve. While your note focuses on some structural constraints, hearing what’s working well—and what could work even better—helps us continue building an environment where our teams can thrive. Thanks again for taking the time to share your experience and the positives that have mattered most to you.
Viewing 40 - 42 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.