Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 29, 2012

Crossing the Chasm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Blackbaud, like many companies, is what you make of it. With room for both introverts and extroverts, Blackbaud is an easy place for any personality type to find a home. The clearly defined tier structure makes it easy to see career trajectory. The flexibility to work remotely, with no set schedule, makes up for the cube-farm that exists in HQ.

Cons

Blackbaud has grown fairly quickly, but to the detriment of internal processes. Duplicate, and often redundant, systems exist throughout the organization, making it difficult to navigate the abundance of information (ranging from product information to HR). Employee benefits are generally lacking. Health Care coverage is sub-par, even if it is the average for region. For example, Cambridge employees are offered much better health care options. Compensation is also sub-par, especially considering that Blackbaud is a leader in the industry.

1.0
Aug 21, 2012

10 years behind.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The customers: most are working to change the world!

Cons

Only cares about wallstreet, not customers, not employees, not products. Poducts are based on 20 year old technology Forces customers to adapt to them, offers no real localization outside the US Tries to go international but doesn´t think outside Charleston SC Terrible location: Charleston is a tiny town in South Carolina. Hard to hire good talent. Terrible compensation, if you travel, they don´t cover all your expenses.

3.0
Aug 14, 2012

Slow and Steady

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comfortable place to work, really nice people.

Cons

Lack of innovation, need to do lots of product rationalization as a result of several acquisitions.

Viewing 1639 - 1641 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.