Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,807 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 51% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blackbaud?

51% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (108) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 196 reviews)); "Benefits are good and pto grows with you" ((in 134 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 85 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 85 reviews)); "Change management is poor at best." ((in 78 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 53 reviews)); "Low salaries for LATAM workers" ((in 40 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

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Blackbaud

Blackbaud reviews

3.2

51% would recommend to a friend

(375 total reviews)

Michael Gianoni

56% approve of CEO

42% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

375 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Oct 2, 2019

Good company to work for as a software engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I've been working here for a while as a software engineer and have really enjoyed it so far. Very smart people work here Modern Microsoft tech stack Work life balance — cannot stress this enough WFH as needed Ping pong tables PTO is decent (4 weeks starting out) Fresh fruit a couple times a week Good coffee machines Good facility to work in Good bathrooms Bagels on Tuesdays

Cons

401K match isn't great (up to 3% of your salary). I feel this should be a lot more, at least 5%. Healthcare is expensive (regardless of the option that you choose) Annual raises are nothing exceptional Education reimbursement isn't very good (I think up to 3K a year)

2.0

Jul 11, 2019

There are better places to work with better products to sell

Account executive

Recommend

CEO approval

Business Outlook

Pros

Working with nonprofits, great people, not too stressful, great PTO, flexible depending on manager and location

Cons

1.the product. It is so far behind the competition, integration they tout is not there between all products. They tend to acquire products that are #15-17 on the list, instead of acquiring best in class - just to tick off a box that they have the functionality. But it will be 3-5 years before they are integrated into the core system. They told employees to put positive reviews on Glassdoor - so don't let them fool you. The ones writing good reviews, probably live in Charleston with nowhere else to work because Blackbaud is the main company there. Awfully low pay overall. I cannot stress enough that the products are so far from what they should be. Customers end up having to stay because the migration process is too expensive and lengthy - but the main complaints are that support is awful ( lack of staff) and implementation starts about 6-7 months after you sign and start paying on your contract.

5.0

Jun 18, 2019

Great Company, Great Benefits, Great Place to Work!

Contract processor

Recommend

CEO approval

Business Outlook

Pros

Benefits, Pay, Extra Perks, Great Environment

Cons

Drive to Daniel Island, Wish work from home was more flexible

Viewing 214 - 216 of 375 Reviews

Jobs at Blackbaud

Customer Success Manager, Corporate Impact

Business Development Representative