Block reviews

3.3

45% would recommend to a friend

(2,106 total reviews)
avatar

Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 11, 2025

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Health benefits from the ptsd you’ll get working here. Unlimited pto but you’ll work on your pto. Remote so they can overwork you.

Cons

Worst work life balance I’ve experienced. Only Engineering gets catered to but other roles like Ops, Risk, Legal, Compliance, and Audit, are overworked and burnt out. Favoritism is rampant, and demographic quota hires sometimes result in uneven workloads. Performance ratings can be biased; if a manager doesn’t like you or you won’t do the work of two people, you’re at risk. Toxic culture with knowledge gatekeeping, poor leadership with bad attitudes, and too much politics. If you’re from traditional financial services industry, expect to lose industry standards, since mgmt just make things up. HR never tells you that your so called annual bonus gets paid out in 16 quarters?! Ridiculous. Why would someone stay another 16 quarters to get paid for the previous annual bonus. Mind games.

2.0
Jul 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Initial interview process was good and thoughtful. Onboarding was good and standard for tech. Amrita is incredible. Despite constantly hearing otherwise from every employee, I enjoyed Jack's leadership. Cash App has great culture (but maybe that's different after the layoff??) I was thankful for solid compensation and a handful of meaningful connections / relationships. Decent work / life balance. Nice offices.

Cons

Too much toxic gossip, indirect feedback and "mean girl" energy on the Administrative Assistant / Executive Assistant / EO Team. There's a deep rooted lack of professional safety and emotional stability. No development. Lack of appreciation, recognition and rewards. Stock price sucks. The Legal Team and the People Team are barely surviving. Most employees are absolutely miserable and talk about it all the time. The current EO team won't say it, but I will.....this team is overpaid compared to much more complex and taxing roles at the company. I don't see how it could get worse.

2.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay & benefits were nice Remote flexibility was great Challenging work environment made for great learnings. Decent budgets made some projects really fun to produce. The company really tries to be open & inclusive (although the top rankings remain largely YT but they try to be “cool” & YT). Working at other offices in different cities is great. Emphasis on continued learning / up-skilling Generally people tried to make work fun and many colleagues are legitimately good hangs Plenty diversity in the lower levels of the company Business Resource Groups are full of great people doing important & unpaid work alongside their paid jobs (Indigenous Peoples, Veterans, Women, Neurodiverse, AfroBlock, etc.) Company is a collection of brands beloved by many

Cons

Jack literally disappeared from leadership for like a year during the pandemic then it seemed like he came back, hated how the senior leaders were running the company, and caused quite a stir / made aggressive changes that would’ve been less aggressive had he stuck around all along / not disappeared Many Square & Cash App customers absolutely hate their experiences with the product… A lot of Cash App customers get scammed out of money and experience 0 recourse (it’s happened to me and friends). Teams were constantly combatting burnout because the culture of working at Block is to work all day & night. Constant internal reorganizations and acquisitions made for an unnecessarily complex work environment. Working at Block is like playing a constant game of “Who’s on first?” & like the Spider-Man meme where they’re all pointing at each other. Executives were either great leaders or absolutely horrible. I worked with a few horrible ones. Insane amount of middle management layers. Gossip was a mainstay especially within Executive Operations. Very easy to fall out of someone’s good graces. Proximity bias is alive & well especially in Exec Ops (i.e. if you go into the offices and pretended to be happy to grab lunches then that catapulted you in the eyes of the leads). People would outright say how they gamed this system for advancement. Very easy to get trapped in your level and/or your role (company-wide issue) Extreme & unchecked pandemic hiring sent the company into equally extreme layoffs There is an illusion of transparency

Viewing 52 - 54 of 2,106 Reviews

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