Block reviews

3.3

46% would recommend to a friend

(2,106 total reviews)
avatar

Jack Dorsey

32% approve of CEO

27% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were competitive. I was able to work alongside some very smart people.

Cons

I joined the company in January. People were tense, but I expected that because I joined at a very busy time for the team. My manager was on leave, so I essentially had to train myself. ONE month into my role, I was laid off alongside nearly half of the entire company. What a waste of time. I was gainfully employed and left my prior employer just to be laid off by Block. The leadership team is incredibly toxic. I picked up on some of it when I joined and clearly should not have shrugged it off. The CEO has a ginormous ego. Now, reflecting back, maybe the reason people are so tense was NOT purely because it was busy season. AVOID until they revamp leadership (if they ever do...).

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great benefits

Cons

Upper management out of touch with the actual duties of front line advocates. Grading and metric guidelines (frequent changes in the standard reflect this) are completely out of touch with reality of the calls received.

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, decent pay and benefits, a few company sponsored offsites per year. Some good colleagues. Diversity.

Cons

Weak leadership without clarity and vision, constant strategy shifts and restructuring spanning years that causes fatigue, Toxic managers in some teams. Overall the company is becoming a pressure cooker that turns people aggressive towards colleagues.

Viewing 7 - 9 of 2,106 Reviews

Glassdoor has 2,260 Block reviews submitted anonymously by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block is right for you.