Block reviews

3.3

46% would recommend to a friend

(2,106 total reviews)
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Jack Dorsey

32% approve of CEO

27% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 9, 2015

Uncomfortable Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice office space, great in office perks.

Cons

Works employees too hard, poor leadership/team lead selection seems quite arbitrary. Lack of diversity, focuses on hiring junior talent and compensating below market value.

1.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

CEO seems like an awesome leader even if he is completely disconnected from the reality of how management is treating hourly employees. For the most part, the benefits are Great! High pay at every position but you will pay a price for this. Cash App advertises unlimited paid time off which was changed to a "flexible" Paid Time Off policy requiring manager approval. This often results in no Paid Time Off.

Cons

I can't speak for Square Inc as a whole, though its Cash App business is hamstrung by exploitive practices, incompetent managers, and inconsistent policies. For example, you may be asked to do a task without training, then when you ask questions, they act as if they had trained you. This is frustrating and makes for a terrible experience. Upper management throws money at HR issues rather than working to understand the challenges to make meaningful change. Often senior management resorts to firing multiple staff who violate policies without adequate training. To make matters worse policies change weekly with little to no notice. Turn over is very high and their solution is mass hiring to replace those they cut. Management pats themselves on the back for hiring diversity. The truth is there is no one of color in upper management positions. To make matters worse they don't check references or perform due diligence in their hiring. All that's required is a minimum required background check.

1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free breakfast and lunch every day, compared to other places, great place to work as a minority.

Cons

No transparency. At all. In the last two days, square (Cash App) has fired 55 people for reasons that they aren't even fully disclosing. They claim that these people were not following proper protocol, but none of these people knew that the protocol they were following was incorrect. As another advocate, I am unaware that what these advocates did wrong was wrong, as it has never in the past been made clear to us that this was wrong. Leadership, who turned a blind eye to alleged "rule breaking" is not being held accountable. None of us are even sure we have job security. At this point, the only thing that is clear is that though Square claims to be employee focused and to have our backs, it is like every other corporate company out there and views its employees as disposable.

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Block Response
6y
Thank you for taking the time to share your feedback with us. We value your concerns and have passed them along to the appropriate parties. If you would like to provide more context, please contact us at glassdoor@squareup.com
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