Bloodworks Northwest reviews

Extremely poor and overpaid executive suite. The former CEO was paid over $1 million per year. He was well respected in the transfusion world as an MD, yet lacked fundamental business acumen and talent. What is worse, is he took no steps to improve his skills in that area during his entire 11 year tenure. There is a toxic culture of mistrust. BWNW solicits feedback and ideas from the staff, then either use the ideas as their own, or takes action against those who bring up the shortcomings. Takes no action to remedy issues brought up by the staff. Complete lack of innovation at the blood center, despite being in one of the most innovative cities in the USA.

In-fighting among executives and a tolerance for blaming and victimization has left me feeling as though department metrics are more important than organizational culture. There is a lot of secrecy, hidden agendas, and finger pointing that created, for me, a hostile working environment. Years of deficit cash flows has left the organization in a state of emergency, resulting in layoffs and workforce reductions. Those left behind are burdened with keeping things together while many departments struggle to maintain basic systems. The lack of coordination is so bad that despite paying millions in contractors, there is still no unified information system to track donor information, nor is there a cohesive strategy for retaining long-term donors.