Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"Great people to work for and with" ((in 173 reviews)); "Good work life balance and schedule flexibility" ((in 161 reviews)); "Good Pay is alright to be honest" ((in 123 reviews)); "Remote work from home convenience and productivity higher" ((in 59 reviews)); "Great culture: They live up to their motto of "Human." ((in 51 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 90 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 71 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 71 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "There was no training on the health plans I was marketing" ((in 29 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Oct 8, 2014

Went completely downhill in recent years. Most toxic environment I've ever worked in.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive, work-life balance depends on which group you work in. It's easy to take time off but only because management is unaware of what work is actually being done.

Cons

Upper management and directors are so far out of touch with reality and have zero interest in hearing the truth from employees. They solicit feedback but ignore any constructive criticism. People are treated like pawns. Constant re-organizations so your job is always at risk and/or changing. Employees actually CRY from stress on a regular basis here! I wish I were joking. It's an absolute mess. I have never seen so many people on the verge of having a nervous breakdown.

1.0

Sep 17, 2018

Not a Good Place to Work

Management

Recommend

CEO approval

Business Outlook

Pros

OK wages, dedicated and friendly workers, remote work for certain job types.

Cons

Lots of facade, rampant levels of disabling politics, unqualified leadership created by nepotism and advancement through association at the highest levels, ever-changing inconsistent strategies, large investments in archaic technologies and solutions, low employee morale due to frequent layoffs, subtle retaliation and blacklisting of thinkers and doers, trouble attracting talent and an ornamental HR.

3.0

Jan 17, 2017

Used to be great

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay. Offices in major areas. Telecommuting.

Cons

Leadership has lost focus on what's important. There is an "us" and "them" and if you're part of some special group, you're an "us"..

Blue Shield Of California Response

9y

Thanks for your feedback. We’re sorry that you feel we put too much importance on social programs. We are very proud of our Foundation and its goal to "Improve the lives of all Californians, particularly the underserved, by making health care accessible, effective, and affordable, and by ending domestic violence." Kathy Mason Strategic Recruiting Program Manager

Viewing 34 - 36 of 2,048 Reviews

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Jobs at Blue Shield Of California

(Medi-Cal) Correspondence Phone Support, Intermediate

Provider Relations Representative, Senior

Project Manager, Consultant

Manager, Information Security

Configuration Analyst, Associate