Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"Great people to work for and with" ((in 173 reviews)); "Good work life balance and schedule flexibility" ((in 161 reviews)); "Good Pay is alright to be honest" ((in 123 reviews)); "Remote work from home convenience and productivity higher" ((in 59 reviews)); "Great culture: They live up to their motto of "Human." ((in 51 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 90 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 71 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 71 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "There was no training on the health plans I was marketing" ((in 29 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,048 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Sep 15, 2016

Paid Well but not worth the Toxic Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid well, got good opportunities

Cons

Management doesn't practice what they preach. People are expendable. Very toxic culture.

1.0

Mar 15, 2016

No loyalty

Senior processor

Recommend

CEO approval

Business Outlook

Pros

Location Clean campus Safe location Onside gym Loyal coworkers Used to have decent benefits Yearly christmas party

Cons

Everything else Bad management Low moral Newly bad benefits Empty promises Lay offs Disorganized Favoritism Poor work life balance So concerned with becoming gptw they forgot to care about employees

1.0

Mar 3, 2019

Avoid-part 2-There’s a reason why they have so many openings/ high turnover

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing. All the good employees have or are leaving.

Cons

Management has now extended its reign of terror. Employees are being told that you may not make ANY type of comments that they deem negative. They have informed us they have instructed supervisors and their snitches to report fellow employees. If you express a view that they deem negative against them or the company, they will write you up. Apparently, management wants a bunch of meek and compliant employees, who will not point out their poor decisions. They are afraid that the truth will come out and their unethical behaviors will be exposed,

Blue Shield Of California Response

7y

Thank you for sharing your thoughts. We take pride in the fact that we strive to make Blue Shield a place where you feel respected, equal and safe. We have an unwavering commitment to this, and it extends to every community we serve and all levels of our company. We have an Employee Relations Department which handles workplace concerns – please contact Margaret.Murn@blueshieldca.com if you would like to share directly. We would love to help you get some resolution.

Viewing 37 - 39 of 2,048 Reviews

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Jobs at Blue Shield Of California

(Medi-Cal) Correspondence Phone Support, Intermediate

Provider Relations Representative, Senior

Project Manager, Consultant

Manager, Information Security

Configuration Analyst, Associate