Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 267 reviews)); "Great people to work for and with" ((in 176 reviews)); "Good work life balance and schedule flexibility" ((in 154 reviews)); "Good pay and benefit offered to employees." ((in 129 reviews)); "Remote work from home convenience and productivity higher" ((in 58 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 88 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 71 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 64 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "Favoritism runs rampant here." ((in 35 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 8, 2010

Good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

salary, job duties, benefits, PTO, excellent manager who cares about you as an employee and a person, but does not micromanage, excellent co-workers

Cons

everyone works in their little bubbles, disabling communication between departments

4.0

Sep 2, 2010

Blue Shield of California is a down to earth company, who understands family values and supports the community.

Communications manager

Recommend

CEO approval

Business Outlook

Pros

First - I feel that in comparison to other companies, Blue Shield of CA has the best work life balance. I have a very flexible schedule, the ability to work from home and the ability to travel to other offices as needed. Having a creative position, the company allows me to work when I am at my peak, not the standard 8-5. This is not true for all position, as usual it depends on the manager you have. BSC is working hard towards its goal of health care for all Californians. The company is also involved in many projects that will modernize the way they do business now, including internal tools to aid communications between employees. It’s still very behind the times in some aspects, but the path towards a “cooler” company is very engaging. The company also has very nice offices, with gyms, cafeterias, good security, nice cubicles and landscaping. BSC also promotes community service and social networking. Many of the executives are very involved in the community and are just very good people in general. The company also has a wellness program that will greatly benefit their employees. Finally, the reason myself and many others are there for the long haul is the retirement package. The company offers a generous pension, 401(k) and retiree health benefits.

Cons

In my opinion, the company does not pay as well as the going rate, salaries should be much higher. The review process is a not top notch, and there is no 360 for managers. You have to "walk on water" to get a high mark in certain departments. There are many issues with IT, mainly due to the leader of that function. The groups in our IT departments that are there to help you if you have trouble, or are in charge of our infrastructure (servers, etc) - are in many aspects are very unhelpful, backwards thinking, slow and frankly lazy at times. I think they should be required to take classes on current technology, and then use it.

3.0

Aug 20, 2010

Great place to work?

Director

Recommend

CEO approval

Business Outlook

Pros

- Not for Profit focus on California Healthcare Market - Quality and Drive of its people - first rate mid-level and executives with lots to teach - Rich benefits packages

Cons

- Analysis paralysis - executive focus on exhaustive analytics rather than timely / pragmatic decision making - Internal politics - Passive/Aggressive culture - look out for the negative yes here ... - Number 3 in the California market - with Healthcare restructuring BSC's ability to compete may be seriously compromised - Relatively static pay - a 3 - 4% pay raise is GREAT here if you stay in grade /position. Actually encourages top performers to leave the company for better compensation. - Which leads to - long term regression to the mean in terms of staff if the company isn't careful ...

Viewing 2008 - 2010 of 2,048 Reviews

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Jobs at Blue Shield Of California

(Medi-Cal) Correspondence Phone Support, Intermediate

Program Manager, Senior

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Product Manager, Associate, Stellarus

Program Manager, Senior - Coordinated Entry Systems (Short-Term Employment)