Pros
Our manager is truly the best! He may look stern at first glance, but he is the most supportive manager I’ve had so far. He genuinely listens to his team and values everyone equally, whether it’s for career growth, mental well-being, someone needs a break from work stress and even with unprecedented emergencies he will understand with no doubt or crazy questions. Having a leader who understands both our professional and personal needs on an agent's point of view makes a huge difference in the workplace. On top of that, the competitive pay reflects how much the company values its employees. Most importantly, management really listens to feedback, making us feel heard and appreciated. It’s a great environment for anyone looking to grow and succeed. You'll get promoted really fast here too.
Cons
since promotion is fast paced, understandably some leaders/supports may lack little in certain areas of tech knowledge.
