Bluehost reviews

4.7

91% would recommend to a friend

(77 total reviews)

Sachin Puri

93% approve of CEO

91% positive business outlook

Reviews by job title

77 reviews

Reviews about "Compensation"

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3.0
Apr 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Open Environment Friendly Staff/Management Commission Quarterly Bonus

Cons

Takes forever to fix issues for employees or customers Sweeping dramatic changes every other month Lack of training No way to know your metrics (which you can be fired for if they are not high enough) Shut down Utah office and fired 600+ valued hardworking employees because office NPS was to low. No training was given when this was discovered to be a problem to coach or train employees for improvement

3.0
Apr 15, 2017

A fantastic journey

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In 4 years Bluehost provided me with 5 promotions and countless opportunities to take the reigns on something new. The pay was very competitive for a call center environment. The best thing about working there was the people, they made the brand what it is, and I'll never forget my experiences there.

Cons

I think it's safe to say that most companies struggle with communication, and Bluehost is no different. There were several initiatives that we felt would not drive the right behaviors and negatively impact our brand. Corporate leadership insisted. We adapted to provide the results they wanted, then they changed their minds and agreed that we had been correct the year before. Now they are closing the Bluehost support center.

4.0
Apr 11, 2017

Web Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Good commission even for techs No pressure to sell or push products (not any more) Great time off.

Cons

Massive management changes frequently They are moving all support to Arizona so I need to find a new job now. Big changes are told to us hour or days after they are put into effect.

Viewing 25 - 27 of 77 Reviews

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