Bluemercury reviews

2.7

47% would recommend to a friend

(541 total reviews)
avatar

Maly Bernstein

37% approve of CEO

34% positive business outlook

Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

541 reviews
2.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Great products, ability to sell across brands, extensive product knowledge training

Cons

Ridiculous "commission" structure that fails to reward individual success and is set up to prevent company from having to pay out commissions, poor corporate leadership/support, almost invariably incompetent, unqualified and antagonistic store managers; requirement to perform extensive operational duties including inventory stocking, taking out the trash, cleaning customer & employee bathrooms, sweeping, mopping, vacuuming store and window washing everyday, merchandising, paperwork; below industry pay, insulting yearly raises (for example 25 cents --- in four years my hourly wage increased less than two dollars; sharky and unethical sales practices by other associates and store managers like cherry-picking, ringing someone else's sales for themselves, failing to rotate walk-up sales -- and this behavior is tolerated and even encouraged by the unprofessional adversarial and gossip-ridden culture where only money matters. Air conditioning / heat always breaking down, prohibitively expensive insurance options. When long-term, successful employees start asking for fair pay and fair practices management replaces them with new staff eager to prove themselves and therefore willing to tolerate unfair policies, expectations and low pay. Most recently, excessive pressure to push in-house brand over other lines, which alienates other vendors and compromises customer trust.

1.0
Jul 12, 2017

THIS PLACE IS HORRIBLE - WILL MAKE YOU HATE LIFE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis every once in awhile.

Cons

Absolutely horrible office culture. Management does not care about employee well being, benefits suck, morale low, teamwork doesnt exist and CEO and COO absolutely dont care one bit about their staff. No flexibility on work, benefits horrible, and everyone only cares about themselves. Its toxic.

1.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Trainings with vendors and gratis are nice. What else? What else? What else? The pay can be competitive if you ask for it.

Cons

Well.... they just got sued and now will have to pay the employees anywhere from 2k and up for : unpaid wages, unpaid expenses, violation of breaks, violation of law in many aspects. It was a matter of time. Now I hope someone will start a law suit for all the emails that got sent to our personal email and texts on our phones since they never paid our phone bill but we ran business from our devices because there was no other option! Their email doesn't email outside the company! So, go figure..... more to come. Of course they chose to settle versus fight in court. Again, more to come.

Viewing 412 - 414 of 541 Reviews

Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.