Bluemercury reviews

2.7

47% would recommend to a friend

(541 total reviews)
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Maly Bernstein

37% approve of CEO

34% positive business outlook

Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

541 reviews
1.0
Nov 5, 2014

Horrible.

Recommend
CEO approval
Business Outlook

Pros

Very lax, do your own thing, make your own rules, low accountability. Very little direction from upper management (this will be a good thing for some I'm sure).

Cons

No structure, professionalism, respect for time off, pay does not match experience in any position. Hiring standards do not meed industry norms, you are frequently asked to go above and beyond job duties without proper compensation, asked to work 10-14 hours days at least once a week.

1.0
Jul 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Vendor relationships, product range, store operation hours. Period.

Cons

Where do I begin? I have been in luxury cosmetics since 2009 (working at 5 different Macy's locations and one Nordstrom store), and in luxury cosmetics management since 2010. The idea of this company was a breath of fresh air initially (I was referred by a former colleague) and I was absolutely in love with it...for the honeymoon stage. Shortly after I started, the seams began to unravel. There were numerous things brushed under the rug (harassment by a co-manager, discrimination, harassment and bullying by DM, 'layoffs' of a pregnant employee because they overstaffed certain stores). Needless to say, it was a complete mess. HR is a joke and no one has any idea what policies are or gives you any sort of cohesive answer. The gossiping is out of control, especially since it is started by the upper management. And should we touchbase on these Glassdoor reviews? If you notice, most do not have a location for current employees...This is because the DMs will gather all Managers on a conference call and go over the Glassdoor review WORD FOR WORD until someone confesses that it was them. With the amount of time the corporate team spends trolling GD, they really could accomplish a lot (like not losing expense reports for months at a time...!). They promise and promise growth opportunities, but also give you no clear path as to what it takes to ACTUALLY get promoted. There is so much more dirty laundry that could be dealt out, but the tip of the iceberg should be enough to defer anyone from this horrid company.

2.0
Oct 27, 2018

Conflict of Morals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The clients make your day! The company expresses amazing values which make you want to work for them, however, the upper management who actually do, will make you think otherwise.

Cons

Being a new store, I can say that the process has been a little unsettling. The environment they pitch you in your interview is definitely not realistic. This company is very “matter of fact” when it comes to policy and procedures, however, it only applies to certain people. The DM has instilled such a fear with the employees that the fear of reporting is insane. Violating everything from taking “boxes” out the back door with her family, transferring product under other employees numbers, not working shifts they committed to, and the list goes on. The lack of support from upper management is rather embarrassing especially for a new store. The sheer level of disrespect for other store managers is ridiculous and beyond a huge HR violation. They way you are spoken to, referred to as if you are an idiot and talked about is often embarrassing. Having your DM discuss everyone’s HR issues puts you in an uncomfortable position.

Viewing 49 - 51 of 541 Reviews

Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.