Bluemercury reviews

2.7

47% would recommend to a friend

(541 total reviews)
avatar

Maly Bernstein

37% approve of CEO

34% positive business outlook

Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

541 reviews
1.0
Jul 25, 2018

SALES

Recommend
CEO approval
Business Outlook

Pros

If you get your gratis its awesome but half the time upper management steals it.

Cons

This is the worst company I have EVER worked for and I have been in cosmetics for over 15 years. They stay open during all Holidays including Easter. They make you drive in snow storms and risk your life. They are so unethical it makes my skin crawl.

1.0
Dec 17, 2017

Store manager

Recommend
CEO approval
Business Outlook

Pros

There aren't any that I could even think of . Don't bother working for this company , you will regret it

Cons

Upper management/DM's don't bother to communicate and have no idea what's going on in the company . Discount isn't great, hours are horrible. Calling corporate for anything is a lost cause . Benefits are the worst of any company ive worked for. No holiday pay, no sick pay. Only pto and that have to earned , they make you use it for sick time even if you don't want too. Health insurance and dental and vision is a joke ! Highest rates of any company , not to mention worst coverage . They will lie to you about bonus as a way to make up for rate of pay , then every month change bonus structure so that you never make bonus. Company is a sham !

2.0
Apr 12, 2017

Huge opportunity to do better.

Recommend
CEO approval
Business Outlook

Pros

Lots of gratis, fairly consistent training on individual brands/product knowledge.

Cons

I can only review my experience working in a location with very little foot traffic. Even though you're hired as a 'makeup artist/sales associate' I think the titles of 'stock clerk' and 'housekeeper' are more realistic titles. Retail sales is definitely the focus, but sadly there's zero retail sales training. As the company opens stores at an extremely fast rate, it seemingly invests little to nothing in updating its antiquated POS system. As an associate, or even as a store manager it's impossible to communicate via company email to anyone outside the company, including vendors or customers. Very impractical and unnecessarily cautious. Pay is adequate at best, and one gets the the sense that all that gratis somehow is to make up for the less than stellar pay. Store managers are required, REQUIRED, to have separate days off, so that pretty much insures that no one gets two days off in a row. There's no set schedule and corporate takes a long time to approve schedules, so it can be very challenging to plan your personal life, doctors appointments etc. Having worked here for two years I definitely see a pattern: new store and district managers start off excited for their opportunity... but slowly disintegrate into frustrated, harried, over-worked and under-supported employees. They then pass on this frustrated and reactionary behavior onto their staff. Every single person that I've encountered present the same: overworked, overweight, overwhelmed. This is the type of company that will use you up, to the last drop.

Viewing 52 - 54 of 541 Reviews

Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.