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Booker reviews

3.6

71% would recommend to a friend

(162 total reviews)
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Josh McCarter

85% approve of CEO

55% positive business outlook

Booker has an employee rating of 3.6 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booker employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
2.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Booker started as a great place. My coworkers are still incredible. They are smart, friendly and a ball of fun to be around. These are some of the most enjoyable people I have ever worked with.

Cons

In short, there is zero communication in the office. The company is lacking management with any kind of attachment to the product. Half of them have probably never even used it. They make decisions without taking into consideration the impact on existing customers and equally important their own employees. There is this constant 'just get it done' attitude without support. Somethings gotta give. The company is now full of managers who just want to delegate work without putting in any effort themselves or holding anyone accountable.

1.0
Feb 8, 2016

Good for cutting teeth in the start-up scene... nothing else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Will hire basically anyone with a pulse. This is a great place to break into the start-up scene. Some people are nice. Casual dress-code. Flexible hours if you work for the right manager.

Cons

The pay is awful. You can get paid double in virtually any position at another start-up. The product is horrendous. Constantly broken. Tech debt is crippling and no one is interested in fixing it. The product team is filled with self-important jerks (even more than normal product teams) who have no interest in actually improving the experience for the customer. The tech talent is pathetic- there are virtually no talented programmers on the team. It's a cliquey frat-house type of environment. There is obvious favoritism on the part of certain managers. There are almost none of the "start-up perks" left. Did I mention that the product is awful? Quarterly releases should come with a xanax for every person at the company.

2.0
Nov 17, 2015

All smiles, but rotting on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a good place to harness your career and gain experience, especially since you'll be dealing with crazy client escalations. Also, a ton of people quit, so you'll find yourself with more responsibility than initially thought.

Cons

They have started to shift their operations to AZ and Pennsylvania, so maybe it's nice there. But in New York, it's miserable. People are dropping like flies and MGMT does not care at all. I feel a tad exploited knowing that I have worked so hard for so little compensation, thinking that this company will one day be successful. MGMT has made a series of blunders and failed aspirations in the last 10 months, and their lack of action and accountability has made Booker a terrible place to work. Morale is at an all time low, and I don't see any future in this company. There are definitely some delusions of grandeur, and you'd think that management would care a bit more to have a foundation of knowledgeable employees to support the software, but this is not the case. You are supposed to work from 9-6 with a BS unpaid hour for lunch. The pay is absolutely terrible. Customer Success employees make so little, and therefore cannot live anywhere close to the office due to the ridiculous cost of living. If you count your hour commute into your workday, you are working 11-hour days with measly compensation.

Viewing 4 - 6 of 162 Reviews

Glassdoor has 164 Booker reviews submitted anonymously by Booker employees. Read employee reviews and ratings on Glassdoor to decide if Booker is right for you.