Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)
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Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 4, 2018

The times they are a changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get on the right team, it can be super fun. Work/life balance is amazing if you are on a supportive team. CEO & SVP HR do not really support working from home and both have confirmed in various conversations, so do with that what you will. CFO/COO do support it, so if you get on one of their teams, you are usually good to go; it is definitely team based. The culture is still pretty good! Employees are really nice, everyone is really supportive, I have made life long friends. Lots of people are leaving though (3 really senior people in the last 6 weeks!! I’ve never see this before.) It’s starting to show that Aaron and Dylan are still learning how to run a business, they lean really hard of people they consider to be smart and seasoned, rarely push back on decisions and it has definitely changed the voice/culture of Box in the last year. An honest career assessment is: If you get paid what you feel is fair, and you love the team you met with. Take the job - it can be a good career builder, and I don’t see the company getting acquired anytime soon. If you are a seasoned Boxer who is reminiscing about how it “used to be” - it is probably time to dust off the resume, because the times they are a changing and no-one is going to try and keep you (especially the head of HR! - make sure to keep personal effects on the desk to a minimum - the Kremlin/Salem hunters may come for you next!)

Cons

Pay - you will be underpaid compared to market value, Box knows this, they talk about it internally a LOT. Make sure you negotiate hard to get what you want before you start, because you likely will not come up to market rate during your time here. Since the new SVP came in, people across teams either just disappear (stuff left on desk! Kremlin/Witch hunt style) or give notice. The culture has shifted to one professional face, not authentic happiness anymore, it feels like everyone plays along out of fear they could be next. Leadership loves her, so I don’t see this changing any time soon. She is really changing things - forcing a changing of the guard so to speak. New people are coming in who don’t have any experience with how amazing it used to be, which isn’t necessary bad per say - just kind of sad. There are problem VPs/Executives across the company (one in finance has multiple complaints of bullying/harassment, another harassed someone out of a job, the new head of HR struggles with leadership) and some really really amazing ones -the COO is doing amazing things! Growth is pretty hard and you have to be dedicated to sticking it out. This year, when they reviewed promotions on stage at a company lunch, an exec who sat on the compensation committee acknowledged that some people didn't get promoted the previous year because they just simply didn't have enough "time" in lower management. It isn't about talent or progress, it is about sitting in a role for 3+ years. Physical space!! I am unsure as to why we are taking away collaboration space, and putting people on top of one another when most of our 5th floor is empty!? I have heard Aaron visually does not like it when people are spaced out, he wants it to "look busy" at all times (hence why he doesn't like working from home), but we are seriously sitting on top of one another and they just took away collaboration space and storage to make room for more desks - the 5th floor is 90% empty. It is crazy.

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Box Response
8y
Thank you for your candid feedback. We read every review and take these concerns very seriously, especially the concerns you mentioned around harassment. Building an inclusive and safe culture is very important to us and crucial to Box. We support working from home and flexible work schedules across all teams, and we do not tolerate harassment in any form. We would like to discuss further with you offline. Please reach out to your People Partner who is always available to speak confidentially.
2.0
Feb 3, 2014

Too heavy at the top, unhealthy ratio of VP/SVP to employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, fast-growing space, potential to disrupt a large market and therefore, potential large business opportunity. Solid board of advisors. If you live in the area or nearby, it is great. For folks in SF or SJ, commute might not be great.

Cons

Box wants to be another Salesforce.com. It has a very expensive and not too-scalable direct sales model, which sooner or later will weigh them down as a public company.They have hired an unusually large number of VP and above-level individuals, which is also expensive. Too many VP-cooks in the kitchen and politicking slowing down decision-making. Some old-timers (in alliances, sales, product and engineering) stay there because of personal ties, despite their performance and/or behavior being dismal. Some really good folks resigned or were given no other choice but to leave. There have been under the table layoffs and plenty of turnover. Young founders. Diverging views between CEO and COO.

3.0
Aug 31, 2019

Box sham

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food - employees are fed lunch and dinner. Environment- HQ is a beautiful building. Solid employees - good people.

Cons

Leadership has done significant damage to the performance and morale of employees. Epic place to work - not so much. Culture was well defined, unfortunately it appears to have been lip service.

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