Is Box a good company to work for as a Customer Success Manager?

Customer Success Manager professionals working at Box have rated their employer with 5.0 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Box employees being 3.9 out of 5 stars. Search open Customer Success Manager Jobs at Box now and start preparing for your job interview by browsing frequently asked Customer Success Manager interview questions at Box .

Does Box pay Customer Success Manager employees well?

Customer Success Manager professionals rate their compensation and benefits at Box with 4.9 out of 5 stars based on 20 anonymously submitted employee reviews. This is 25.3% better than the company average rating for salary and benefits. Find out more about Customer Success Manager salaries at Box.

What are the top reviewed jobs at Box?

Software Engineer (96) , Account Executive (85) , Sales (52) , Senior Software Engineer (51) , Outbound Business Representative (24) , Customer Success Manager (18) , Enterprise Account Executive (16) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , Marketing (12) , SMB Account Executive (12) , Implementation Consultant (11) , Manager (11) , Product Manager (11)

What are the pros of working at Box according to real employee reviews?

"Great people and team work" ((in 172 reviews)); "Good benefits and friendly environment." ((in 82 reviews)); "great management and leadership who actually listen" ((in 74 reviews)); "Good pay (better than my last job at least)" ((in 44 reviews)); "Great team and good team events" ((in 37 reviews))

What are the cons of working at Box according to real employee reviews?

"No 401k match at this point in time since Box is still a young and growing company." ((in 48 reviews)); "Not the greatest health plans and no 401k matching" ((in 43 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 34 reviews)); "Our manager is aware." ((in 23 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 14 reviews))

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Box

Box Customer Success Manager reviews

5.0

99% would recommend to a friend

(20 total reviews)

Aaron Levie

99% approve of CEO

97% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

4.9

Compensation and benefits

4.9

Career opportunities

4.8

Senior management

Manager, Customer Success employees have rated Box with 5.0 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have an excellent working experience there. Box is rated 30% above average by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

20 reviews

4.0

Apr 6, 2021

It's good

Customer sucess manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good comp, strong stock plan, awesome product, wonderful people.

Cons

Strong competition in the marketplace, business process is not always clear.

5.0

Jan 12, 2021

Good company and products

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Leading company at Cloud Contents Management. Full remote work under COVID-19 is OK.

Cons

I can't think about cons.

5.0

Dec 1, 2020

Great Company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Solid technology that is incredibly well deployed to over 100K customers of all sizes that continues to evolve. However the best aspect is the company culture - inclusive, open and extremely supportive

Cons

Direct competition with Microsoft can be challenging but has been improving

Viewing 10 - 12 of 20 Reviews

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Box Customer Success Manager reviews

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Box Customer Success Manager reviews

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It's good

Good company and products

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