Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 80 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 77 reviews)); "life balance and benefits are great." ((in 38 reviews)); "Leadership have been great during my time here" ((in 27 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "limited career progression, relies on headcount." ((in 5 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

511 reviews

1.0

May 11, 2023

Work culture is bad

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Product is good for customers

Cons

No empathy Border line Bullying Unnecessary pressure

1.0

Apr 9, 2023

Excellent product with toxic local leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent working teams that embody collaboration and team work. Some of the best talent I have seen in my career

Cons

All good talents being driven away by a toxic tyrant leader who leads by building a culture of fear and mistrust. Anxiety and fear is the culture here.

Braze Response

3y

Hi there, Thank you for making the effort to share your feedback with us. We’re glad to hear you enjoyed Braze’s collaborative team culture, but are disheartened by your experience with local leadership, and would like to briefly address your comments on that. We’re sorry to hear your experience with local leadership was not positive – at Braze, we strive to foster a culture built on mutual trust, transparency, and psychological safety, which we believe are crucial for employee well-being and creative innovation. If you feel like this wasn’t the case for you, we’d welcome further details so we can look into this further – you can reach out to us via GlassdoorReviews@Braze.com.

3.0

Feb 11, 2025

Overall good, but use to be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Braze for over three years now, and the people I work with are genuinely kind and hardworking. Everyone puts in the effort to get things done. The Workplace Experience team hosts fantastic events throughout the year. The benefits provided are also very good.

Cons

When I first joined, the company felt much better—there was far less politics and micromanagement from leadership. Now, it feels like I can’t truly voice my opinion unless it aligns with theirs. Changes are made without much explanation, and we’re just expected to adapt.

Viewing 331 - 333 of 511 Reviews

Jobs at Braze

Support Engagement Lead

Customer Success Manager II, Enterprise

Team Lead, Email Deliverability

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Braze

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Work culture is bad

Excellent product with toxic local leadership

Overall good, but use to be better

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