Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 80 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 77 reviews)); "life balance and benefits are great." ((in 38 reviews)); "Leadership have been great during my time here" ((in 27 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "limited career progression, relies on headcount." ((in 5 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (511 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

511 reviews

3.0

Jan 11, 2023

Good benefits with bad management

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited time off Open environment Good benefits (hospitalisation, dental, mobile) Good and well equipped office Helpful working colleagues

Cons

Management Political and the typical asian iron fist style leadership. Fake people, people are not genuinely kind, they fake it. They have mentality "fake it till make it" The HR or they called it Business Partner is incapable, disengaged from people. No empathy, very old styled HR concept. Harsh words in emails.

1.0

Mar 27, 2025

My worst professional experience

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Maybe it could have been ok... but, oh man, the toxicity of leadership in SMB is real. They make the job 100% harder then it already is.

Cons

I've never had a more incompetent manager before. Salary is way below the market

3.0

Aug 29, 2023

Great company, toxic management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were great, nice colleagues

Cons

Toxic management during my time there. Overall it’s still a pleasant experience as there were nice team members around that compensate it.

Viewing 337 - 339 of 511 Reviews

Jobs at Braze

Senior Director, Partner Sales

Senior Software Engineer I, Full-stack

Braze

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Good benefits with bad management

My worst professional experience

Great company, toxic management

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