Does Braze pay their employees well?

According to anonymously submitted Glassdoor reviews, Braze employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Braze. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Braze?

80% of Braze employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Braze 4.0 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Braze?

Account Executive (29) , Customer Success Manager (24) , Software Engineer (18) , Sales (15) , Marketing (12) , Business Development Representative (BDR) (10) , Manager (10) , Director (9) , Customer Success Manager (CSM) (8) , Senior Software Engineer (7) , Enterprise Account Executive (6) , Technical Account Manager (6) , Technical Support Specialist (6) , Customer Onboarding Manager (5) , Customer Success (5)

What are the pros of working at Braze according to real employee reviews?

"Great people to work with" ((in 80 reviews)); "A great product and culture is at the core of employee satisfaction and I can see myself here for years to come." ((in 77 reviews)); "life balance and benefits are great." ((in 38 reviews)); "Leadership have been great during my time here" ((in 27 reviews)); "Work life balance is good" ((in 24 reviews))

What are the cons of working at Braze according to real employee reviews?

"Low pay compared to similar companies with little to no financial recognition for Success given the large amount of work they do." ((in 13 reviews)); "Salary is competitive, but could be better" ((in 8 reviews)); "limited career progression, relies on headcount." ((in 5 reviews)); "Long hours and hard to find balance" ((in 5 reviews)); "While the CEO is awesome, some C" ((in 4 reviews))

What are employees saying about Braze layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Braze layoffs and their outlook for job security at Braze in 2026.

What are the top reviewed Braze locations?

New York , San Francisco , Chicago , Austin , Los Angeles , Denver , Richmond , Charlotte , San Diego , Oakland , Atlanta

Braze reviews

4.1

80% would recommend to a friend

(511 total reviews)

Bill Magnuson

91% approve of CEO

67% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.0

Work/Life balance

3.8

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

Braze has an employee rating of 4.1 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

511 reviews

5.0

May 2, 2018

Brilliant Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Braze is an incredibly special place to work, and anyone lucky enough to have the opportunity should jump at it with everything they have. Not often is it a given that the tech is fantastic, the roadmap is spot on & the benefits are fair & motivating....these are just the basics for Braze. It stands out in its ability to understand, listen & get the best out of its people, not because that makes Braze more profitable, but because that’s what makes Braze Braze. I’ve never worked in an environment where not just your line manager, but multiple members of leadership personally take time to encourage, mentor, guide & tailor your experience at a company. I’m becoming the best I can be because of Braze’s leadership team & I will be given more opportunities at Braze off the back of what they are giving me. A truly brilliant leadership team, and a brilliant group of talented individuals to work with.

Cons

We already get catered lunch, healthcare, dental...

Braze Response

8y

Thank you for this awesome feedback. I am thrilled that you recognize all of the hard work the Leadership Team is doing to support and empower each and every person at Braze. Our incredible employees are actually what makes Braze such a special place to be -- so much talent, enthusiasm, motivation, and team work all around! Thank you again, and know that we will keep striving to make Braze the best place to be for everyone. Allison Lee

3.0

Oct 8, 2025

Defined processes but cliquey culture

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Clearly defined processes. Great resources to manage your customers. Helpful internal sessions to resolve issues.

Cons

Massively cliquey. Cosy up to the right people and you’ll ascend quickly. If you keep your head down and work, you won’t go anywhere.

1.0

Jul 2, 2025

full of arrogant ignorants

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

salary is good, all things considered

Cons

the place is fully of fake experts and arrogant ignorants. there's something wrong with the culture for sure.

Viewing 340 - 342 of 511 Reviews

Jobs at Braze

Support Engagement Lead

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Customer Success Manager II, Enterprise

Team Lead, Email Deliverability

Braze

Braze reviews

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Reviews by job title

Brilliant Experience

Defined processes but cliquey culture

full of arrogant ignorants

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