Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)
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Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews
5.0
Jan 22, 2020

Who Says You Don't Hit the Jackpot Twice?

Recommend
CEO approval
Business Outlook

Pros

Early on in my career, I had what I thought to be a "once of a lifetime gig". I had joined a start-up with incredible funding, that was the leading product in the industry, had a fantastic manager, and made life-long friends. Never did I ever think I would find that same experience again... The moment I interviewed at Braze, I knew this company was special. I instantaneously connected with each person I interviewed with. The team was comprised of incredibly sharp & genuinely caring individuals. Not a combination that you find ever day. The day I accepted my offer, I knew that I was in it for the long haul! Fast forward a few years and my gut instinct could not have been more accurate. I come to work every day, excited to connect with the people I have formed deep & meaningful relationships with. I feel lucky to work for a leader in the Marketing Automation space, and I am extremely grateful for the career path that I have been presented with.

Cons

Hyper-growth can pose bandwidth issues, until we can get new hires onboard & fully ramped.

5.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

- Company culture is friendly and supportive (especially the SF office, which feels almost familial — yoga, Christmas movies, Diwali parties, and so many ongoing activities that drive cohesion) - Company trajectory — business is an outlier in terms of health and margins. Over $100mil in ARR and continued exponential revenue growth. - Awesome customers, some of the best logos on the globe - Growing!! High ceiling for personal development, and a lot of investment to repurposing and tapping into existing talent

Cons

Standard growing pains — would also be nice to get some product/engineering presence out of the San Francisco office, as it's mostly Go To Market teams.

1.0
Jan 12, 2020

Toxic Work Environment Despite Instagram Page Claims

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard tech perks and great views. Book-smart, but where’s the human-side we hear so much about? Cute after-school, club vibe.

Cons

Empathy is lacking from management in a major way — likely due to immature experience and suppressed voices of adult members. With so much effort into going public, the strategy is to plow forward at all costs: creative reporting and zero voice for anyone that doesn’t drink the kook-aid, blindly. Classic signs to get out: high turn-over rates, erratic communication, rumor mills, yes-men thrive.

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Braze Response
6y
Thank you for your feedback. We're sorry that your experience at Braze has fallen short of your expectations. We have worked very hard to create a positive work environment where all views are listened to and respected. We have received positive feedback from the majority of our employees, which is why we were winners of two best workplace awards: Inc's Best Workplace 2019 and Crain's New York Best Places to Work 2019. Internally, we also make sure to get feedback from our employees through quarterly engagement surveys and have so far received increasingly better ratings each quarter. However, we recognize that we are a fast-growth company. We have almost doubled our employee count in 2019 and expect to hit 500 employees in early 2020. As such, we are actively working to improve our internal communications for all employees and also working with our People Team to ensure everyone has a chance to give feedback, and everyone has a voice at Braze. We will continue to listen to all feedback so we can continue to improve our employee experiences.
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Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.