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      Braze

      Engaged Employer

      Braze reviews

      4.1

      80% would recommend to a friend

      (510 total reviews)
      avatar

      Bill Magnuson

      91% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      510 reviews
      1.0
      Aug 17, 2023

      Run.

      Talent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent product. Some people are gems.

      Cons

      Talent organization is a disaster. At the very top were leaders who clearly did not know what they were doing and masked this through their constant promotion of “culture” and “inclusivity”. Shocker, it’s all a façade. There was no structure to the talent organization. No strategy. No utilization of data to support meaningful approaches to talent acquisition and retention. If you were favored by leadership, you would be rewarded for it. The complete opposite of a meritocratic work environment. Their whole approach to “DEI” and “inclusivity” included just saying the words over and over again while failing to actually act on implementing anything meaningful to create a truly inclusive and diverse environment. The talent org does NOT practice what it preaches. In general, the few POC hired at the company are often at entry level positions and don’t stay long. As a result, it is not a shock that most of the talent org was eventually terminated in such an inconsiderate and brazen manner. The worst part of the talent org was just the demeanor of leadership that can be summed up in no other way other than just fake. These are people that will smile in your face and tell you that you’re a vital asset to the team while plotting your termination in a subsequent meeting. This is all a shame, because despite the overwhelming negatives, the company does have a strong product and decent people. If you value strong leadership, well though out approaches to talent acquisition, pathways towards career progression, integrity, and a truly strong culture, DON’T work at Braze (especially in the talent org). As an added bonus, Braze is also becoming known for lowballing candidates and typically coming well below industry averages when it comes to compensation. So if you want competitive wages, especially in talent acquisition, don’t work here.

      avatar
      Braze Response
      2y
      Hi there, Thank you for sharing your feedback with us. While we’re glad you appreciated our people and product, it’s important for us to address some of your concerns. Creating an equitable candidate and employee experience is a priority for us – both within Talent Acquisition and Braze as a whole. While no company is perfect and DEI is an ever-evolving journey, our Social Impact and People teams are continuously collaborating to foster an inclusive workplace. You can learn more about the concrete steps we are taking toward building a more inclusive culture in our latest ESG report: https://www.braze.com/esg-report. We would also like to assure you that we take any team restructuring very seriously and strive to approach any strategically necessary changes or terminations with fairness, kindness and transparency in mind. We’re sorry if that wasn’t your experience. If you’d like to further expand on your feedback, you can reach out to us any time via TalentReviews@Braze.com.
      3.0
      Jan 12, 2023

      Don’t believe the hype

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The offices are beautiful, the people are mostly smart, the pay is decent and the work is hybrid for now. Some managers and directors are great but too many are not. I made some great friends and connections. Benefits are top notch too.

      Cons

      It’s a very white-boys-club environment. The (white) women will say it’s a great place for woman but ask any person of color and they will give you a whole different story. The sales team is a mess, disorganized, cutthroat. The company is going through change but what they say on paper about supporting DEI is not supported at all. Many don’t know processes or the rules keep changing and there are too many programs. They are also pushing away from remote work. Also work life balance is awful at the end of the month and end of quarter.

      avatar
      Braze Response
      3y
      DEI is a top priority at Braze. We are taking an inclusion-first approach to DEI, which means that we're designing DEI into our relevant business processes. The first business processes that we're focused on are hiring and manager training. We believe that this will have the best long-term impact. We have taken a step to be more transparent in this direction, publishing our first DEI data externally in our inaugural ESG report (https://www.braze.com/esg-report). Braze also has employee resource groups (ERGs) to support various protected and underrepresented groups. We have plans this year to better align and support ERGs, as they're an important part of Braze culture. DEI is an ever-evolving journey, and we will continually look to improve each year to achieve our goal of being an inclusive workplace. Regarding the working conditions mentioned in the blog post, most employees are hybrid, and office designation is at the discretion of one’s department. A majority of our employees are on go-to-market teams, which can expect busy seasons at the end of each quarter, pending progress on their individual goals.
      2.0
      May 13, 2021

      Great coworkers but mediocre leadership & lack of transparency

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing and smart coworkers who are willing to help - Free lunch when the office was opened (not sure if they'll even bring it back once the office reopens) - Pretty decent healthcare plans - Strong product for the most part

      Cons

      - Compensation is really lacking and not competitive at all compared to other tech companies. The salaries on Glassdoor are inflated - Reviews are inflated - Mid to upper level management claims to be transparent but information is communicated on a need to know basis a lot of the time - Leadership is too focused on optics (making it seem like employees are happy and never want to leave the company) instead of actually fixing what the issues are (I.e the feedback that employees give twice a year during the employee surveys are not really acknowledged)

      Viewing 10 - 12 of 510 Reviews
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      ReviewsBraze reviews

      Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.