Braze reviews

4.1

80% would recommend to a friend

(510 total reviews)
avatar

Bill Magnuson

91% approve of CEO

67% positive business outlook

Braze has an employee rating of 4.1 out of 5 stars, based on 510 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

510 reviews
2.0
Apr 30, 2024

Difficult experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm still friends with some wonderful people I met here, even after leaving, and for this reason alone I am giving Braze a second star. Most of the ICs and even some managers were generally nice and pleasant to work with. Work-life balance was okay-ish.

Cons

I was paid below market rate for the volume of work I was taking on, which was handled by 3 people in a parallel department (whereas I was expected to shoulder it alone). I begged multiple times for additional hiring to support my position so I could take vacation or have backup when I was sick, but that never happened. One of my coworkers behaved very insensitively toward me in the aftermath of a violent hate crime against my community that made the national news. On at least one occasion, my disability accommodations were not respected, and I was expected to handle work duties while at a doctor's appointment. I was a contractor for several months and handled a large workload on my own. When I brought up conversion to my manager based on performance, he claimed he did not want to convert me because I wanted to do something else with my career (in the far future), even though I was in an entry level position that most people would transition out of in 1-3 years anyways. I later received a "Meets Expectation" on my end of year review. When I finally took vacation, none of my work was adequately covered by coworkers and I watched it pile up in my inbox. I don't fault them; the labor allocation at Braze, at the time, seemed very lean. Many people were overwhelmed. There was little to no support for internally transferring and I felt there was no opportunity for me to move up at the company. While I felt some ICs were very passionate and genuinely engaged, some aspects of culture and inclusion at Braze felt performative or were not followed up on.

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Braze Response
2y
Hi, Thank you for the time you took to share your feedback with us. We can assure you we take your comments very seriously, as we want everyone at Braze to experience a workplace built on integrity, kindness, work/life harmony, and a respect of everyone’s unique circumstances. Braze provides workplace accommodation training for all managers, and all accommodation requests are managed by our People Relations and Legal teams to make sure each employee’s needs are met in order to provide them with an inclusive workplace. We’re sorry to hear this wasn’t your experience and we’d love to understand more – if you’d like, please reach out to us via TalentReviews@Braze.com.
2.0
Apr 29, 2024

BDR Graveyard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hire well, fun co-workers, good work-life balance

Cons

No internal mobility, low base salary, quit or get fired

Viewing 202 - 204 of 510 Reviews

Glassdoor has 545 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.