Is Bread Financial a good company to work for as a Collection Associate?

Collection Associate professionals working at Bread Financial have rated their employer with 3.3 out of 5 stars in 90 Glassdoor reviews. This is a lower than average score with the overall rating of Bread Financial employees being 4.3 out of 5 stars. Search open Collection Associate Jobs at Bread Financial now and start preparing for your job interview by browsing frequently asked Collection Associate interview questions at Bread Financial .

Does Bread Financial pay Collection Associate employees well?

Collection Associate professionals rate their compensation and benefits at Bread Financial with 4.0 out of 5 stars based on 90 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Collection Associate salaries at Bread Financial.

How happy are Collection Associate professionals working at Bread Financial?

64% of Collection Associate employees at Bread Financial would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Collection Associate professionals have also rated Bread Financial with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Bread Financial?

Anonymous (107) , Customer Service Representative (98) , Collections Specialist (59) , Associate (30) , Analyst (22) , Collections (22) , Payment Solutions Specialist (22) , Software Engineer (22) , Customer Care Representative (21) , Manager (21) , Customer Care Advocate (19) , Senior Analyst (19) , Collections Representative (16) , Supervisor (16) , Customer Service Representative (CSR) (13)

What are the pros of working at Bread Financial according to real employee reviews?

"Great Benefits and always assessing the marketplace" ((in 178 reviews)); "Good pay and it was remote" ((in 146 reviews)); "Good and good work life balance" ((in 123 reviews)); "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." ((in 115 reviews)); "Great people and very clean place." ((in 103 reviews))

What are the cons of working at Bread Financial according to real employee reviews?

"Poor management, and lack of structure." ((in 55 reviews)); "Senior leadership only talks about sunshine and rainbows like they're dellusional." ((in 38 reviews)); "Some employees try to act like managers and are not even professional acting to even do that." ((in 31 reviews)); "Things that I (and other employees at my level) were seeing would go unnoticed by immediate supervisors and/or managers." ((in 24 reviews)); "Changing too fast with too little communication" ((in 15 reviews))

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Bread Financial

Bread Financial Collection Associate reviews

3.3

64% would recommend to a friend

(90 total reviews)

Ralph Andretta

64% approve of CEO

48% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.1

Senior management

2.9

Career opportunities

Collection Associate employees have rated Bread Financial with 3.3 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Collection Associate professionals have a good working experience there. Bread Financial is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

90 reviews

3.0

Apr 30, 2019

Started off like a fun, exciting job but then it got too stressful and seems like they’ll fire you for anything.

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Love my co workers. The companies benefits is pretty good. And depending on the department you don’t have to work the full 40 hours.

Cons

Can get fired for anything. Inconsistent with rules and regulations. Customers can be very verbally abusive.

Bread Financial Response

Thank you for your feedback. Effective leadership is essential to our success as a business and we take your concerns seriously. We encourage you to reach out to your local HR team to discuss your concerns further.

2.0

Feb 11, 2019

Toxic, Stressful Culture Overshadows Any Postivies

Collections associate

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, decent benefits, some good coworkers.

Cons

A highly stressful, ever-changing, goal-oriented job where there is little care for the well-being of employees and only a care for the financial accomplishments of the employee. Tell you you'll advance quickly but you don't.

Bread Financial Response

Thank you for taking the time to share feedback. We take feedback like yours very seriously and we will share it with leadership. Our industry is extremely fast-paced, but we are sorry that you feel the environment is stressful. We encourage our associates to discuss any concerns about work load or stress in a constructive manner directly with their managers, or, if you prefer, with your HR coordinator so that we can help.

1.0

Oct 21, 2018

OK job

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Good money, and OK hours

Cons

Management, not enough communication, bad for business

Viewing 73 - 75 of 90 Reviews

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Bread Financial

Bread Financial Collection Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Started off like a fun, exciting job but then it got too stressful and seems like they’ll fire you for anything.

Toxic, Stressful Culture Overshadows Any Postivies

OK job

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