Is Bread Financial a good company to work for as a Collection Associate?

Collection Associate professionals working at Bread Financial have rated their employer with 3.3 out of 5 stars in 90 Glassdoor reviews. This is a lower than average score with the overall rating of Bread Financial employees being 4.3 out of 5 stars. Search open Collection Associate Jobs at Bread Financial now and start preparing for your job interview by browsing frequently asked Collection Associate interview questions at Bread Financial .

Does Bread Financial pay Collection Associate employees well?

Collection Associate professionals rate their compensation and benefits at Bread Financial with 4.0 out of 5 stars based on 90 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Collection Associate salaries at Bread Financial.

How happy are Collection Associate professionals working at Bread Financial?

64% of Collection Associate employees at Bread Financial would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Collection Associate professionals have also rated Bread Financial with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Bread Financial?

Anonymous (107) , Customer Service Representative (98) , Collections Specialist (59) , Associate (30) , Analyst (22) , Collections (22) , Payment Solutions Specialist (22) , Software Engineer (22) , Customer Care Representative (21) , Manager (21) , Customer Care Advocate (19) , Senior Analyst (19) , Collections Representative (16) , Supervisor (16) , Customer Service Representative (CSR) (13)

What are the pros of working at Bread Financial according to real employee reviews?

"Great Benefits and always assessing the marketplace" ((in 177 reviews)); "Good pay and it was remote" ((in 138 reviews)); "Good and good work life balance" ((in 127 reviews)); "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." ((in 113 reviews)); "Great people and very clean place." ((in 110 reviews))

What are the cons of working at Bread Financial according to real employee reviews?

"Poor management, and lack of structure." ((in 54 reviews)); "Senior leadership only talks about sunshine and rainbows like they're dellusional." ((in 36 reviews)); "Some employees try to act like managers and are not even professional acting to even do that." ((in 30 reviews)); "Things that I (and other employees at my level) were seeing would go unnoticed by immediate supervisors and/or managers." ((in 24 reviews)); "Not always forth coming Communication isn’t always clear" ((in 14 reviews))

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Bread Financial

Bread Financial Collection Associate reviews

3.3

64% would recommend to a friend

(90 total reviews)

Ralph Andretta

64% approve of CEO

48% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.1

Senior management

2.9

Career opportunities

Collection Associate employees have rated Bread Financial with 3.3 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Collection Associate professionals have a good working experience there. Bread Financial is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

90 reviews

1.0

Dec 14, 2014

Misleading Company

Collections

Recommend

CEO approval

Business Outlook

Pros

Good money , vacation and medical benefits.

Cons

The management is false in stating the culture is different. If they need to make an example of someone they do so without following the same rules and practices for all employees. They say if you are on a written warning you get nothing bonus yet some still do. There is no accountability for the company when it comes to lack of training when firing someone for something the individual honestly thought they were doing right. Supervisors do not provide the support to their employees for on going training and support as they are supposed to. At this center one is just a number the company lies to make you think otherwise.

1.0

Mar 23, 2014

Managers use their power of authority against you.

Collections

Recommend

CEO approval

Business Outlook

Pros

They pay very well.

Cons

There is no dispute process put in place if a manager has it out for you. The only way to play the game is brown nosing. Management will stick together and disregard actual evidence showing that in fact other managers were out of line, lying and using their position to intimidate. This is a very hostile environment.

3.0

Jan 29, 2014

customer service oriented

Collections

Recommend

CEO approval

Business Outlook

Pros

People oriented co-workers are very friendly fast pace need to keep up with all new information that comes out .

Cons

Every year change of procedures to bonus structure and call quality need to have training class for new procedures and changes.

Viewing 88 - 90 of 90 Reviews

Jobs at Bread Financial

Director Fraud Strategy

Principal Operational Excellence Analyst

Senior Technical Product Owner

Senior Business Intelligence

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Bread Financial

Bread Financial Collection Associate reviews

Ratings by category

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Misleading Company

Managers use their power of authority against you.

customer service oriented

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