Is Bread Financial a good company to work for as a Collection Associate?

Collection Associate professionals working at Bread Financial have rated their employer with 3.3 out of 5 stars in 90 Glassdoor reviews. This is a lower than average score with the overall rating of Bread Financial employees being 4.3 out of 5 stars. Search open Collection Associate Jobs at Bread Financial now and start preparing for your job interview by browsing frequently asked Collection Associate interview questions at Bread Financial .

Does Bread Financial pay Collection Associate employees well?

Collection Associate professionals rate their compensation and benefits at Bread Financial with 4.0 out of 5 stars based on 90 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Collection Associate salaries at Bread Financial.

How happy are Collection Associate professionals working at Bread Financial?

64% of Collection Associate employees at Bread Financial would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Collection Associate professionals have also rated Bread Financial with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Bread Financial?

Anonymous (107) , Customer Service Representative (98) , Collections Specialist (59) , Associate (30) , Analyst (22) , Collections (22) , Payment Solutions Specialist (22) , Software Engineer (22) , Customer Care Representative (21) , Manager (21) , Customer Care Advocate (19) , Senior Analyst (19) , Collections Representative (16) , Supervisor (16) , Customer Service Representative (CSR) (13)

What are the pros of working at Bread Financial according to real employee reviews?

"Great Benefits and always assessing the marketplace" ((in 177 reviews)); "Good pay and it was remote" ((in 138 reviews)); "Good and good work life balance" ((in 127 reviews)); "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." ((in 113 reviews)); "Great people and very clean place." ((in 110 reviews))

What are the cons of working at Bread Financial according to real employee reviews?

"Poor management, and lack of structure." ((in 54 reviews)); "Senior leadership only talks about sunshine and rainbows like they're dellusional." ((in 36 reviews)); "Some employees try to act like managers and are not even professional acting to even do that." ((in 30 reviews)); "Things that I (and other employees at my level) were seeing would go unnoticed by immediate supervisors and/or managers." ((in 24 reviews)); "Not always forth coming Communication isn’t always clear" ((in 14 reviews))

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Bread Financial

Bread Financial Collection Associate reviews

3.3

64% would recommend to a friend

(90 total reviews)

Ralph Andretta

64% approve of CEO

48% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.1

Senior management

2.9

Career opportunities

Collection Associate employees have rated Bread Financial with 3.3 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Collection Associate professionals have a good working experience there. Bread Financial is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

90 reviews

3.0

Jan 30, 2017

Payment Solutions/Card Services

Collections

Recommend

CEO approval

Business Outlook

Pros

Being able to make your own schedule is definitely a pro there are some guidelines but this makes for a very flexible job like no other I've ever had. Another pro is the upbeat environment most everyone is happy with what they are doing and there's not a lot of drama like in other call centers.

Cons

Being a collections position it can be tough at times to stay focused when customer contact is low. Coming from a mainly customer service and sales background I found it can be tough at times spending several hours dialing numbers and leaving voice mails. Some of the management tend to be abrasive at times and a few in specific play favorites with employees.

4.0

Jan 20, 2015

Very Nice....Nice people....

Collections

Recommend

CEO approval

Business Outlook

Pros

Very good benefits and they start on day 1.....flexible schedule...

Cons

Too many weekends for those with kids.....

3.0

Jan 11, 2015

Great place to work and grow.

Collections

Recommend

CEO approval

Business Outlook

Pros

The pay is pretty well as long as you perform well. Great atmosphere and the people you work with are all very friendly.

Cons

Feel like you're just another pawn in the corporate system.

Viewing 85 - 87 of 90 Reviews

Jobs at Bread Financial

Director Fraud Strategy

Principal Operational Excellence Analyst

Senior Technical Product Owner

Senior Business Intelligence

Bread Financial reviews FAQs

Bread Financial reviews Bread Financial Collection Associate reviews

Bread Financial

Bread Financial Collection Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Payment Solutions/Card Services

Very Nice....Nice people....

Great place to work and grow.

Jobs at Bread Financial

Bread Financial reviews FAQs

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