Is Bread Financial a good company to work for as a Collection Associate?

Collection Associate professionals working at Bread Financial have rated their employer with 3.3 out of 5 stars in 89 Glassdoor reviews. This is a lower than average score with the overall rating of Bread Financial employees being 4.3 out of 5 stars. Search open Collection Associate Jobs at Bread Financial now and start preparing for your job interview by browsing frequently asked Collection Associate interview questions at Bread Financial .

Does Bread Financial pay Collection Associate employees well?

Collection Associate professionals rate their compensation and benefits at Bread Financial with 4.0 out of 5 stars based on 89 anonymously submitted employee reviews. This is 9.5% worse than the company average rating for salary and benefits. Find out more about Collection Associate salaries at Bread Financial.

How happy are Collection Associate professionals working at Bread Financial?

64% of Collection Associate employees at Bread Financial would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Collection Associate professionals have also rated Bread Financial with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Bread Financial?

Anonymous (107) , Customer Service Representative (98) , Collections Specialist (58) , Associate (30) , Analyst (22) , Collections (22) , Payment Solutions Specialist (22) , Software Engineer (22) , Customer Care Representative (21) , Manager (21) , Customer Care Advocate (19) , Senior Analyst (19) , Collections Representative (16) , Supervisor (16) , Customer Service Representative (CSR) (13)

What are the pros of working at Bread Financial according to real employee reviews?

"Great Benefits and always assessing the marketplace" ((in 179 reviews)); "Good pay and it was remote" ((in 133 reviews)); "Good and good work life balance" ((in 121 reviews)); "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." ((in 113 reviews)); "Great people and very clean place." ((in 104 reviews))

What are the cons of working at Bread Financial according to real employee reviews?

"Poor management, and lack of structure." ((in 55 reviews)); "Senior leadership only talks about sunshine and rainbows like they're dellusional." ((in 37 reviews)); "Some employees try to act like managers and are not even professional acting to even do that." ((in 31 reviews)); "Things that I (and other employees at my level) were seeing would go unnoticed by immediate supervisors and/or managers." ((in 24 reviews)); "3. Favoritism and Lack of Recognition: Contributions often go unacknowledged, with favoritism playing a significant role in promotions and rewards." ((in 14 reviews))

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Bread Financial

Bread Financial Collection Associate reviews

3.3

64% would recommend to a friend

(89 total reviews)

Ralph Andretta

64% approve of CEO

48% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.1

Senior management

2.9

Career opportunities

Collection Associate employees have rated Bread Financial with 3.3 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Collection Associate professionals have a good working experience there. Bread Financial is rated in line with the average (within 1 standard deviation) by Collection Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

89 reviews

4.0

Mar 20, 2025

Solid work environment if you have work ethic

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

- Very flexible scheduling - Good communication from the top down -Great potential for additional earnings depending on performance

Cons

- Base pay is only increased based on merit from a year to year basis and doesn’t seem to be adequate given current rapid inflationary nature of economy - Highly performance based and if you do not produce, run a high risk of termination due to corrective action plans being initiated

Bread Financial Response

We appreciate your feedback. Our goal is to be competitive in pay across all of the various markets in which we do business. We review our pay practices regularly in order to ensure we achieve that goal. Your feedback will be taken seriously, and we appreciate you taking the time to let us know your concerns.

4.0

Mar 3, 2025

Solid company

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home, flexible hours

Cons

Hard to get promotion opportunities

Bread Financial Response

Thank you for sharing your perspective. Internal promotion is a priority for us, and we encourage you to check out our Development Community channel in Teams and Career Navigator for growth and development opportunities and resources. We also encourage you to engage with your leader and/or People Partner (previously HR Business Partner) if there is additional support they can provide. Thanks for being a valuable member of the team!

4.0

Jan 15, 2025

Good company but hard work

Collections associate

Recommend

CEO approval

Business Outlook

Pros

Bread was a good company to work for. They had amazing benefits, good support from management, and the best work/life balance I've ever received. However, in my department as a collections associate, it was hard to meet monthly quotas. You have to really be on your Ps and Qs to try and make enough money. If you don't meet your monthly quotas, eventually they will fire you. But they give you plenty of chances before that happens.

Cons

The only con I can really remember is the management sometimes switched too often. I worked there for a year and a half and had probably 3 different supervisors in that time. They don't get fired, they will just move your team around.

Bread Financial Response

We appreciate the well-balanced review and you sharing your experience with us! We can agree Collections can be a challenging role that takes a certain mindset to be successful! Thank you for the time you were with us. Good luck in your future endeavors!

Viewing 7 - 9 of 89 Reviews

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Bread Financial

Bread Financial Collection Associate reviews

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Solid work environment if you have work ethic

Solid company

Good company but hard work

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