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Bread Financial

Engaged Employer

Bread Financial reviews

4.3

85% would recommend to a friend

(1,726 total reviews)
avatar

Ralph Andretta

92% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.4

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

Bread Financial has an employee rating of 4.3 out of 5 stars, based on 1,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
2.0
Oct 11, 2022

Not for the weak

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

The pay is okay,nice dollar amount to start

Cons

There seems to be so many system issues and then you are expected to read an article with the new update they have been seeming to take place for months sometimes you can call in to help line but they are not eager to help you they give you more pushback than anything which is very understandable because I can see why they are frustrated as well it’s just not enough time for all the information that they give you and they do give you great information but it’s just trying to read through the information why you got it upset customer on the phone because they’ve been unable to access their account .

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Bread Financial Response
3y
We genuinely appreciate you taking the time to share your thoughts on the challenges you're facing right now. Taking the time to read and understand updates to educate yourself is critical to success, especially when it relates to the care you're providing to our customers. We will ensure this gets to departmental leadership so potential solutions can be considered. Thanks again!
4.0
Oct 11, 2022

Good work/life balance

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

Modern tech stack and tooling Work from home Relaxed management style

Cons

People leave because of failure to be promoted

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Bread Financial Response
3y
Modern technology...Work from home... Easy going management... It sounds like you've found a good fit here with us. Our associates should be having conversations around development in role and for future roles regularly in both informal regular meetings and in the bi-annual more structured review meetings. Internal promotion and career pathing are very important to our culture here, so if you're feeling disconnected, please initiate a conversation with your leader or HR partner.
5.0
Oct 10, 2022

Great, progressive company

Senior financial analyst
Recommend
CEO approval
Business Outlook

Pros

New management is hungrier and is pushing towards a modern banking organization.

Cons

Directors & VPs play a big role in how quickly you progress at the company. So being under the right leader is extremely important.

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Bread Financial Response
3y
Hey thanks for the 5-star review! This is great advice to anyone joining the company -- our leadership is very motivated and driven. With our new brand transformation happening earlier this year, we're well on our way to being a modern, tech-forward banking organization. Our senior leadership members are very involved and care about the success and growth of those within the department. Getting connected and meeting as many people as possible is great advice!
Viewing 706 - 708 of 1,726 Reviews
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ReviewsBread Financial reviews

Glassdoor has 1,796 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.