Pros
I loved working at this company during my tenure. I can't speak to the environment currently, only what I experienced while there and right before I left in the summer of 2019. I watched it grow from a few thousand employees to well over 20,000 in the time I was there. It was an incredible experience and I was fortunate to learn from some of the best leaders at the company. The culture was fun and it was meaningful to be part of something bigger than any one business under the Alliance Data umbrella. Up until the summer of 2019 things were great under Ed Heffernan's leadership and the other business leaders. After he left, things seemed to take a drastic turn and I left shortly afterwards.
Cons
It seemed the culture went from being about the people of the organization and the impacts employees were making for our clients and the community, to only being about the numbers and the bottom line. While I understand that stockholders are important and we are in the business to make revenue, the people part got lost. Optics are huge. People are a critical part of the success equation. I was once excited to go into work and by the end, I had lost that loving feeling. Over my 15+ years at the company I saw lots of changes, but nothing compared to the last 6 months.
