Bread Financial reviews

4.3

85% would recommend to a friend

(1,725 total reviews)
avatar

Ralph Andretta

92% approve of CEO

84% positive business outlook

Bread Financial has an employee rating of 4.3 out of 5 stars, based on 1,725 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Bread Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 25, 2019

It used to be good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

VTO ( PTO if they will approve it )

Cons

Very poor communication. Scheduling. Will fire a bunch of people then turn around and send out an email about being a family..

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Bread Financial Response
6y
Recently, Alliance Data has made the difficult but necessary decision to eliminate approximately 300 positions across our cards services business. This decision will ensure we are a more appropriately sized and structured organization, as part of our ongoing effort to streamline and simplify our business model. We are grateful to all our associates for their service, and wish them the best moving forward.
1.0
Oct 25, 2019

Not what I expected at Alliance Data Card Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good deductible and HSA for families Beautiful building and office space Salary is awesome but...

Cons

Culture here is weird. People here tend to go over and under people’s heads with management decisions. If I make a decision, direct reports complain to higher up and then their decision is supported not mine. Major structure issue, no clear hierarchy or chain of command. Major distrust between tenured and newer employees. Very difficult to work as a team. Tenured employees create unwelcoming environment for new employees. Super stressed. Lack of written procedures to train and do job successfully. No true training plans or what to learn and expect. Management is inflexible to new ideas or suggestions for improvement with the work. They have open door policy but not willing to change their ways and bad habits. Management is not careful with managing expenses for travel and overtime. Job is not what I expected during hiring. Had I done better research or had they been more transparent I wouldn’t have taken this job. Not confident that company can meet targets. Lots of layoffs.

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Bread Financial Response
6y
We value your opinion and will take this feedback into consideration as we continue to grow as a company.
1.0
Oct 24, 2019

Terminated in unison.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was good for the first three years, the last two not so much. I was one of the 300 employees that got terminated on Wednesday. Roughly 40 people received a mandatory meeting request around 1pm for a 2pm meeting on Wednesday. All of us, one room, terminated in unison. So gutless, faceless, coward move. So many others been there longer than me too. I’m sure more to come. I feel bad for the people still there, working in fear. On to the next one...

Cons

Cash rules. Keep pumping that work off shore.

avatar
Bread Financial Response
6y
Alliance Data has made the difficult but necessary decision to eliminate approximately 300 positions across our cards services business. This decision will ensure we are a more appropriately sized and structured organization, as part of our ongoing effort to streamline and simplify our business model. We are grateful to all our associates for their service, and wish them the best moving forward.Alliance Data has made the difficult but necessary decision to eliminate approximately 300 positions across our cards services business. This decision will ensure we are a more appropriately sized and structured organization, as part of our ongoing effort to streamline and simplify our business model. We are grateful to all our associates for their service, and wish them the best moving forward.
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Glassdoor has 1,795 Bread Financial reviews submitted anonymously by Bread Financial employees. Read employee reviews and ratings on Glassdoor to decide if Bread Financial is right for you.