Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

1.0

Jan 13, 2025

Environment

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers fair pay good hours

Cons

Very critical when it comes to compliance

Bridgecrest Response

1y

Thank you for sharing your experience as a Loan Advisor. We’re glad to hear you enjoy working with your friendly coworkers, and we’re happy that you find the pay and hours fair. Across the Bridgecrest Family of Brands we emphasize compliance to ensure we meet industry standards and provide a great experience for both our employees and customers. We recognize the importance of finding the right balance and appreciate your feedback as we continue to refine our processes. Thank you for sharing your experience!

5.0

Jan 9, 2025

Okay place to work

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Top notch environment Good leaders

Cons

Sometimes you get yelled at by the customers, but that comes with calling to collect past due balances

Bridgecrest Response

1y

Thank you for sharing your experience as a Loan Advisor. We're glad to hear you appreciate the environment and leadership. At Bridgecrest, we strive to create a top-notch environment and cultivate strong leadership to ensure our team members are supported and empowered. We understand that managing customers' past due balances can be tough, this is why we have clear processes in place to support our team. This ensures you have the right tools, training, and guidance to handle challenging customer interactions effectively. Thank you for sharing your experience, we wish you the best in your future endeavors.

2.0

Jan 4, 2025

can be better

Credit bureau advisor

Recommend

CEO approval

Business Outlook

Pros

very generous with their PTO

Cons

very low paying for the amount of work

Bridgecrest Response

1y

Thank you for sharing your experience as a Credit Bureau Advisor. We're glad to hear that you appreciate our generous PTO plan, as we believe in giving our team the time they need to recharge and maintain a healthy work-life balance. The Bridgecrest family of brands reviews compensation on an annual basis to ensure we remain competitive within the industry. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization.

Viewing 43 - 45 of 392 Reviews

Jobs at Bridgecrest

Senior Analyst, Strategic Analytics

Team Lead, Reinstatements

Assistant Director, Pricing Analytics

Charge Off Specialist

Bridgecrest

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can be better

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