Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

3.0

Dec 18, 2024

Nice people, sink or swim

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Really nice people working in the office. Easy access to data for querying and other projects. Good benefits.

Cons

The expectations are that new employees figure out a lot of things on their own, which can be even more difficult with a manager in another state. Training/onboarding is very much lacking.

Bridgecrest Response

1y

Thank you for sharing your experience as a Business Analyst. We’re glad to hear that you’ve had a positive experience with our team and have found the access to data and benefits beneficial. Regarding your concerns, we understand that having a manager in another state can make onboarding more challenging. To address this, we’ve been working on improving our remote training resources, including more structured onboarding materials and regular check-ins to ensure new employees feel supported. Thank you again for sharing your experience, we wish you the best in your future endeavors!

1.0

Oct 1, 2024

Advise on loans

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Money No late nights Gym

Cons

Micro managing Require a lot

Bridgecrest Response

1y

Thank you for sharing your feedback about your experience at Bridgecrest! We’re glad to hear that you appreciate the financial benefits, the absence of late nights, and the availability of the gym. The Family of Brands actively encourages open communication between managers and staff to foster a more collaborative environment. Additionally, we are committed to providing resources and support to help our team manage their responsibilities effectively. Thank you again for sharing your experience, we wish you the best in your future endeavors!

2.0

Sep 11, 2024

Poor experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have a good overall company culture.

Cons

There was little direction within the department making things fairly confusing.

Bridgecrest Response

1y

Thank you for sharing your experience at Bridgecrest! We're happy to hear you enjoyed the company culture. To help ensure clarity and direction across all teams, we’ve put processes in place, such as regular team huddles, clear goal setting, and enhanced leadership training. We’re committed to providing the support and structure our team members need to succeed. We appreciate your feedback and wish you the best in your career!

Viewing 46 - 48 of 392 Reviews

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Bridgecrest reviews

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Nice people, sink or swim

Advise on loans

Poor experience

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