Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

1.0

Oct 9, 2025

Just don’t

Document control coordinator

Recommend

CEO approval

Business Outlook

Pros

Good health insurance. Okay benefits

Cons

No support from management. The metrics are so high it’s not realistic. They preach love getting feedback but when you approach them with it they make any excuse on why they can’t improve their work flow. They will hire just about anyone who has a pulse but is quick to make up excuses to fire you. The turn over rate is crazy. They will pile work on you with minimal pay and when you want to move up it’s like pulling teeth to get the managers to support you and take you seriously. Micromanaging is to the extreme. Most managers don’t even know the systems and processes that employees do all day and have the audacity to criticize your work.

Bridgecrest Response

8mo

Thank you for taking the time to share your experience as a Document Control Coordinator. We’re glad to hear you value the health insurance and benefits offered. We also hear your concerns and are committed to continuous improvement in these areas, including ongoing manager training, reviewing workflows, and ensuring our processes provide the right tools and support for our team members. We regularly review compensation and growth opportunities to remain competitive and help our teams succeed. Thank you for sharing your experience, we wish you the best in your future endeavors.

4.0

Oct 5, 2025

Great job, Pay could increase

Document specialist

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, and team support.

Cons

The pay could have been better.

Bridgecrest Response

8mo

Thank you for sharing your experience as a Document Specialist. We’re glad to hear you enjoy your coworkers and team support. The Bridgecrest Family of Brands reviews compensation on an annual basis to ensure it remains competitive within the industry. We’re committed to providing opportunities for growth and support to help our team members succeed. Thank you for sharing your experience, we wish you the best in your future endeavors.

5.0

Oct 1, 2025

Good benefits good team

Solutions analyst

Recommend

CEO approval

Business Outlook

Pros

Enjoy the work culture, office, team

Cons

High workload and sometimes tedious work

Bridgecrest Response

8mo

Thank you for sharing your experience as a Solutions Analyst. We’re glad to hear you enjoy the work culture, office, and your team. We know the workload can feel heavy at times, which is why we focus on providing resources, training, and support to help our teams stay productive, engaged, and set up for growth. We’re delighted to have you as part of our Bridgecrest family and wish you continued success and fulfillment in your role.

Viewing 16 - 18 of 392 Reviews

Jobs at Bridgecrest

Document Control Specialist

Document Control Coordinator

Customer Service Admin

Vendor Management Specialist

Bridgecrest

Bridgecrest reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just don’t

Great job, Pay could increase

Good benefits good team

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