Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

1.0

Nov 3, 2025

Anti DEI, white boy club

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Allows for some work life balance, and have frequent enough events to socialize with coworkers.

Cons

White boy club, a fraternity, the layoff round in 2025 hit only diversity women across a few teams. Low pay, unless you get to management level.

Bridgecrest Response

7mo

Thank you for sharing your experience as a former employee. We’re glad to hear you’ve enjoyed the work-life balance and opportunities to connect with coworkers through events. We take feedback on workplace culture seriously and are committed to fostering an environment where everyone feels welcome, respected, and supported. We strive to ensure all team members have the tools, resources, and opportunities to grow and succeed. Additionally, the Bridgecrest Family of Brands reviews pay on an annual basis to remain competitive within the industry and continue supporting the growth of our team members at every level. Thank you for sharing your experience, we wish you the best in your future endeavors!

3.0

Oct 22, 2025

CM

Collection manager

Recommend

CEO approval

Business Outlook

Pros

- Stability - Pay - Schedule - Flexibility - Low ratios

Cons

- Leadership - Development - Bias - Culture - Raport

Bridgecrest Response

8mo

Thank you for sharing your experience as a Collection Manager. We’re glad to hear you value the stability, pay, schedule & flexibility. We also appreciate your insights regarding leadership, development, and team culture. We’re continuously working to enhance training, resources, and processes to support our teams and foster an inclusive, collaborative environment where everyone can grow and succeed. Thank you for sharing your experience, we wish you the best in your future endeavors.

4.0

Oct 21, 2025

Good starting company

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Gained knowledge on the auto finance industry. Bonuses were also good and uncapped at the time.

Cons

Dealt with a lot of unhappy customers

Bridgecrest Response

8mo

Thank you for sharing your experience as a Loan Advisor. We’re glad to hear you gained valuable knowledge in the auto finance industry and enjoyed the bonus structure. We recognize that working with challenging customer situations can be difficult. That’s why we provide ongoing training, coaching, and resources to help our team navigate these interactions successfully. Thank you for sharing your experience as a Loan Advisor, we wish you the best in your future endeavors.

Viewing 13 - 15 of 392 Reviews

Jobs at Bridgecrest

Document Control Specialist

Document Control Coordinator

Customer Service Admin

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Bridgecrest

Bridgecrest reviews

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Anti DEI, white boy club

CM

Good starting company

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