Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

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Bridgecrest

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

4.0

Sep 1, 2025

Good company

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Good company with room for advancement and growth opportunities.

Cons

Customers can sometimes be a challenge to deal with, often requiring micromanagement to the max.

Bridgecrest Response

9mo

Thank you for sharing your experience as a Loan Advisor. We’re glad to hear you’ve valued the opportunities for growth and advancement. At Bridgecrest, we provide training, resources, and strong management support to help our teams navigate even the most challenging situations with confidence. Thank you for sharing your experience, we truly appreciate having you as part of the Bridgecrest team.

5.0

Aug 26, 2025

Great Place to Work

Specialty loan service representative

Recommend

CEO approval

Business Outlook

Pros

Great attitude towards collections Clear communication from management

Cons

Communicating upward through management can be difficult

Bridgecrest Response

9mo

Thank you for sharing your experience. We’re glad to hear you’ve appreciated the positive approach toward collections and the clear communication from your management team. We understand that communicating upward can sometimes be challenging, and that’s why we have regular check-ins, open-door policies, and feedback channels in place to ensure team members can share their ideas and concerns with leadership effectively. Thank you for sharing your experience, we appreciate you being part of the DriveTime Family of Brands!

5.0

Jul 31, 2025

Growth, Development and Culture

Collections manager

Recommend

CEO approval

Business Outlook

Pros

Leadership doesn't treat you like a number! Great benefits, awesome people and fantastic culture. Lots of growth opportunities into leadership if you're determined and passionate.

Cons

None to report at this time!

Bridgecrest Response

11mo

Thanks for taking the time to share your experience as a Collections Manager. We're so glad to hear you feel valued by leadership and are enjoying the culture, benefits, and opportunities for growth. Creating a supportive environment where team members can thrive and advance is exactly what we aim for. Thank you for sharing your experience, we appreciate you being part of the DriveTime Family of Brands!

Viewing 22 - 24 of 392 Reviews

Jobs at Bridgecrest

Document Control Specialist

Document Control Coordinator

Customer Service Admin

Vendor Management Specialist