BrightSign reviews

3.7

64% would recommend to a friend

(4 total reviews)

Steve Durkee and Jeff Hastings

79% approve of CEO

65% positive business outlook

Reviews by job title

4 reviews

Reviews about "Diversity & Inclusion"

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1.0
Nov 22, 2024

Welcome about the Titanic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of employees (usually those without power) are dedicated, hardworking, and supportive colleagues. There are a smattering of managers and 1 or 2 members of the executive team who similarly exhibit this positive spirit, despite being overworked and underpaid.

Cons

I would like to provide a candid overview of the current state of our organization, both from a macro and micro perspective. On a broader scale, the company appears to prioritize optics over operational efficiency and user-centered product development. There is a tendency to implement quick fixes in response to challenges, rather than developing sustainable solutions. This stems from a strategy that favors short-term cost savings over long-term stability and growth. Transparency is often lacking, particularly in areas like employee compensation, benefits, and decisions related to workforce reductions. A notable example of this occurred when the war in Ukraine began. Despite having an office in Odessa, there was no official communication regarding the safety or status of our colleagues there. Employees had to reach out personally, and the stories shared were harrowing. Ultimately, the Odessa office was dissolved without any company-wide announcement. From a cultural perspective, the environment tends to be male-centric, with little emphasis on inclusivity. This has allowed instances of racism, sexism, homophobia, transphobia, and other forms of discrimination to go unaddressed. Additionally, ageism is prevalent, particularly in decisions related to promotions and representation at key decision-making tables. On a more individual level, most employees are overworked and underpaid. Communication within teams, and across the organization as a whole, is often unclear. Decisions are frequently made without informing all relevant parties, leading to confusion, inefficiencies, and the need for tasks to be redone. There is also a history of bullying within the workplace. In my final months with the company, I felt set up to fail despite having been with the organization for a significant amount of time. I was excluded from critical meetings related to my role, had unclear expectations, and was still held accountable for outcomes that were not within my control. Unfortunately, I am not the only one to experience this pattern. Prior to the acquisition, questionable decisions were already being made, which have only intensified since. For example, replacing long-term, knowledgeable employees with contractors who require substantial time to get up to speed is a decision that reflects a short-term approach. Overall, employees are not valued as they should be. Cost-saving measures often come at the expense of fair compensation, growth opportunities, and employee retention. Raises and promotions are rare, and while employees are given increasing responsibilities, the potential for professional development is limited. This has led to the loss of a great deal of talent over the years, as individuals are seen as easily replaceable. For those considering joining the company, I advise caution.

3.0
Feb 2, 2024

Approach with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most of the people are great and easy to work with - The work-life balance was good - Work remote - Compensation & benefits were good

Cons

Overall my experience was discouraging. The work environment and leadership on the marketing team were not aligned with progressive management. - There is a lack of culture and connection with people in the company outside of your team. - Marketing leadership is very hands-on and micromanaged, even though they say they don't in the interview process. - Lack of courtesy and professional manner in meetings, the tone can get combative quickly. - When I asked to be included in emails and meetings regarding my job responsibilities, I was told by the Head of Marketing, I was overstepping in my role and that I was not being flexible and agile. - Taking initiative on projects was made out to be a bad thing since it was not overseen or controlled by leadership. - Major lack of diversity in the company, however, I think they are trying to fix that. - The role was more junior than described in the interview process and felt more like a project manager rather than a "lead".

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BrightSign Response
2y
Hello. Thank you for taking the time to give your feedback. We’re sorry that your experience at BrightSign didn’t meet your expectations. We pride ourselves on empowering employees to feel successful in their roles, and we recognize that transitioning into a new role can take time. Your feedback helps us continue to improve our employee experience.
1.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

regular paychecks, snacks in kitchen

Cons

- no processes, always in rush - bad planning and entire managerial layer - profit share as a comp is fake in reality - no career growth opportunity - racist and gender harassment ignored by management

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