BrightSign reviews

3.7

64% would recommend to a friend

(16 total reviews)

Steve Durkee and Jeff Hastings

79% approve of CEO

65% positive business outlook

Reviews by job title

16 reviews

Reviews about "Culture"

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5.0
Jul 8, 2025

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

The team I work on is great! I feel valued and appreciated. No micromanagement, you are treated as an individual and adult. Very family friendly and a work-life balance is supported and encouraged

Cons

Team bonding is not the same across departments. you definitely see other teams do more with each other, but I am sure if it was vocalized it could change. We also have a remote environment, so I do not really know anyone else outside of my department

1.0
Nov 22, 2024

Welcome about the Titanic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of employees (usually those without power) are dedicated, hardworking, and supportive colleagues. There are a smattering of managers and 1 or 2 members of the executive team who similarly exhibit this positive spirit, despite being overworked and underpaid.

Cons

I would like to provide a candid overview of the current state of our organization, both from a macro and micro perspective. On a broader scale, the company appears to prioritize optics over operational efficiency and user-centered product development. There is a tendency to implement quick fixes in response to challenges, rather than developing sustainable solutions. This stems from a strategy that favors short-term cost savings over long-term stability and growth. Transparency is often lacking, particularly in areas like employee compensation, benefits, and decisions related to workforce reductions. A notable example of this occurred when the war in Ukraine began. Despite having an office in Odessa, there was no official communication regarding the safety or status of our colleagues there. Employees had to reach out personally, and the stories shared were harrowing. Ultimately, the Odessa office was dissolved without any company-wide announcement. From a cultural perspective, the environment tends to be male-centric, with little emphasis on inclusivity. This has allowed instances of racism, sexism, homophobia, transphobia, and other forms of discrimination to go unaddressed. Additionally, ageism is prevalent, particularly in decisions related to promotions and representation at key decision-making tables. On a more individual level, most employees are overworked and underpaid. Communication within teams, and across the organization as a whole, is often unclear. Decisions are frequently made without informing all relevant parties, leading to confusion, inefficiencies, and the need for tasks to be redone. There is also a history of bullying within the workplace. In my final months with the company, I felt set up to fail despite having been with the organization for a significant amount of time. I was excluded from critical meetings related to my role, had unclear expectations, and was still held accountable for outcomes that were not within my control. Unfortunately, I am not the only one to experience this pattern. Prior to the acquisition, questionable decisions were already being made, which have only intensified since. For example, replacing long-term, knowledgeable employees with contractors who require substantial time to get up to speed is a decision that reflects a short-term approach. Overall, employees are not valued as they should be. Cost-saving measures often come at the expense of fair compensation, growth opportunities, and employee retention. Raises and promotions are rare, and while employees are given increasing responsibilities, the potential for professional development is limited. This has led to the loss of a great deal of talent over the years, as individuals are seen as easily replaceable. For those considering joining the company, I advise caution.

5.0
Jul 12, 2024

Run by incompetence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be great and supportive. Lots good people on the ground level

Cons

The management seems to have taken training on how to make bad decisions. Firing people with essential skills, hiring middle managers who seem to exist solely to find reasons to fire those people. The product is also messed up from these terrible choices

Viewing 1 - 3 of 16 Reviews

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