Brightree reviews

3.4

60% would recommend to a friend

(188 total reviews)
avatar

Matt Mellott

91% approve of CEO

58% positive business outlook

Brightree has an employee rating of 3.4 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightree employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

188 reviews
5.0
Jul 27, 2021

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team, passionate about serving our customers. The R & D team has a robust SDLC, and good engineering staff.

Cons

Would like to make more progress on things like CI / CD and automation. We've started, but would like to go faster.

4.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team, Great Managers, Good commission structure, always looking to improve, consistently growing, great customer service, FANTASTIC benefits

Cons

teams are kind of compartmentalized with communications, sometimes it takes a few attempts to find out who you need to reach out to things about. The implementation team is terrible- Completely inflexible, hard to work with (interdepartmentally, at least), rude and condescending and overall just a general nightmare. Communicating with them is hard because they consistently respond to threads out of order and make things more confusin than they need to be. They consistently make it harder for other teams to do their jobs and seem very complacent in their roles. They have no desire to grow or adjust processes and only seemed to be interested in doing the bare minimum for their role. They often tried to pass responsibilities onto my plate because it was evident that it was something they weren't interested in or just didn't want to do but ultimately IS their responsibility. Very, VERY frustrating to deal with and treat all questions as an inconvenience to them and make you feel as though ANY question you ask them is a "stupid question" on tone and attitude alone. They come off as a catty girl club that if you're not on their good side, they definitely talk smack about you. Long term, it feels like this will be a general obstacle that will need to be overcome.

5.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Small company feel with a huge footprint. Cutting edge technology and innovation that is changing the DME industry.

Cons

Siloed structure creates some internal challenges.

Viewing 148 - 150 of 188 Reviews

Glassdoor has 198 Brightree reviews submitted anonymously by Brightree employees. Read employee reviews and ratings on Glassdoor to decide if Brightree is right for you.